The traffic is exceeded, there is no prompt, resulting in deductions, and it has not been resolved yet.

Hello, for mobile Internet access, when the user's package data is used up, the operator's billing system will send a text message reminder, and the data of the text message reminder is for reference only. The specific usage will be billed according to the phone bill. Subject to this, there are two main situations regarding the delay in receiving text messages and the inability to receive text message reminders:

1. Due to the delay in the settlement of traffic bill, it is necessary to trigger the SMS reminder after the bill is stored in the database. This problem will occur if the user uses a large amount of data in a short period of time (such as software downloads, online video viewing, online video chatting, etc.) and the package data is not triggered in time after the usage is completed. It is recommended that you can use third-party traffic monitoring software or use the mobile hall or online hall to understand the traffic usage in real time every day.

2. If your mobile phone has third-party mobile assistant software installed, such software may include the 10010 SMS port in the blocking list. At this time, it is also possible that the client cannot receive the consumption reminder SMS. It is recommended that you First check whether any third-party mobile assistant software has set up interception.

If you have questions about data usage, after logging into the China Unicom Mobile Business Hall APP, you can query your data usage details through the following two methods:

Method 1: Click "Service>Query" > Traffic Business Query > Internet Traffic Detailed List";

Method 2 click "Service> Query> Traffic Business Query> Internet Access Record".

Warm reminder:

1. If you check that there is remaining traffic on your mobile phone and the traffic fee is deducted, it may be because the remaining traffic exceeds the usage range. For example, the community traffic needs to be in It can be used within a designated area, free-time traffic can only be used during specific periods, directional traffic can only be used within designated business scopes, etc.;

2. It is recommended to enable mobile phone traffic monitoring software and set traffic usage thresholds. Keep an eye on your data usage.