The courier's mobile phone number is wrong. Didn't you get the message?

The courier's mobile phone number is wrong, and the pick-up code cannot be received. Solution:

1. Contact the express outlet to modify the customer's phone number before delivery.

2. Contact the national unified customer phone number of the courier company before delivery, and modify it according to the prompt tone.

3. If the courier has arrived at the delivery outlet, you can directly contact the on-site dispatcher and provide the correct contact information to avoid delayed delivery, wrong delivery or being returned.

Precautions for mailing items:

1. When mailing things, put them in cartons or packages and seal them with tape. If not, for example, the postal service will help customers put it in a box. Of course, there will be an extra charge for boxes. If it is a small piece, the courier will take it back to help the customer pack it.

2. Choose a courier company or postal service. If it is a general online shop to send things, most of them use companies such as Shentong Tongyuan Dayun, and a few are SF Express. Among express delivery, SF Express is the fastest and postal service is slower, but it is suitable for sending large items.

3. The courier will ask for an order. Then weigh it in kilograms. If it is less than 1KG, it is calculated in kilograms.

The process of changing the phone number:

1, find the customer service phone number of the courier.

2. Call the customer service and tell the staff that they need to change their personal information.

3. The staff need to consult the single number and inform them.

4, tell the staff need to change the phone number.

5. The staff will contact the courier where the express mail is located to change the number, and the change is successful.

When the courier arrives at the outlet, it can be delivered and the recipient can receive the courier.