Train tickets for Mid-Autumn Festival are on sale on September 5-How much is the train refund fee?

Dear friends, the train tickets for the Mid-Autumn Festival are about to be sold. Are you ready to go home for the Mid-Autumn Festival? If you are ready to go home, remember to buy tickets in advance, otherwise there may be no tickets to go home. But you don't have to worry, you can't go home in Mid-Autumn Festival, and you can go home on National Day. Mid-Autumn Festival train tickets are sold today

According to the regulation that the pre-sale period of railway tickets is up to 15 days, starting from September 5, passengers can purchase train tickets on September 19 (the first day of Mid-Autumn Festival) through 1236 website, 1236

APP and booking hotline (951515).

according to previous years' experience, it is expected that the first day of the holiday will be the peak of travel, and passengers can make travel plans in advance according to the holiday arrangement and the pre-sale period of train tickets.

For specific ticket sales, passengers can check the latest official information of the railway department in time. How to collect the refund fee at present

At present, the collection standard of the refund fee is: if the ticket is refunded more than 8 days (inclusive) before the departure of the ticket-face bus stop, no refund fee will be charged; If the ticket is refunded more than 48 hours from the driving time and less than 8 days, it will be counted as 5% of the fare; If the refund is made more than 24 hours and less than 48 hours before driving, it will be calculated as 1% of the fare; Refund less than 24 hours, according to 2% of the fare.

if you change or change other trains that arrive at the bus stop more than 8 days before the departure from the ticket stop, and return the ticket 8 days before the departure, you will still be charged a refund fee of 5%.

In addition, regarding the issue of booking tickets and collecting refund fees in epidemic areas, you need to specifically consult the 1236 customer service hotline to obtain the latest regulations of the local railway department. 1236 website is aging-adaptive

On September 1st, the related functions of aging-adaptive and barrier-free transformation of Railway 1236 website were officially put into operation, providing more convenience for the elderly and people with disabilities to purchase train tickets online. At the same time, the aging-resistant barrier-free function of 1236 mobile App is being tested and will be put into operation in early September.

On the 1236 website, screen reading software is supported to obtain complete information of the webpage; Provide barrier-free auxiliary tools to support functions such as zooming in and out, adjusting color matching, and voice reading; Optimized login verification code, providing slider verification and SMS verification.

in terms of 1236 mobile App, it supports mobile phone screen reading function to obtain complete screen information; Optimize the login verification code and provide two forms: slider verification and SMS verification; Two interface modes, the standard version and the love version, are introduced. The love version is simpler to interact and more convenient to operate. At the same time, it has the characteristics of large font, large icon and high contrast. The standard version also adds font and contrast setting functions. Users can adjust the font size and contrast by themselves, and users can switch between the standard version and the love version conveniently.

at the same time, the railway department has also reserved offline channels such as cash ticket purchase and manual service, and strengthened the reservation service for key passengers, providing convenience for the elderly and people with disabilities to purchase tickets for travel.

The service time is different for different ticket purchasing methods

1236 Online ticket purchasing service time:

5:-23:3 every day.

note: the processing time of refund service on the 1236 network is adjusted to 24 hours a day, and the deadline for refund is adjusted from 25 minutes before departure to before departure.

1236 Internet and telephone booking starting time:

From 8: to 18:, new tickets will be available for sale at every hour and half hour. At the same time, trains with prefix C, D and G will no longer be sold separately, and the starting time will be consistent with the station.