What's with the phone crash?

If you use vivo mobile phone to crash, you can refer to the following methods for troubleshooting:

1. Try to restart the phone forcibly first to see if it can be used again.

Forced restart method:

① models of ①Funtouch OS 3.2 and subsequent systems: press and hold the "power button"+"volume reduction button" 10 second at the same time;

② Press and hold the top round key 10 second or more to forcibly restart the phone (NEX 3/NEX 3S is applicable);

③ Model of the system before ③Funtouch OS 3.2: Press and hold the "power button" for more than 12 seconds;

2. If it can be used again after operation, you can try the following methods to avoid the failure from happening again:

① Confirm whether incompatible applications are running.

Some third-party software is incompatible with the system, which may cause the phone to crash and restart. It is suggested that you can back up the software data first, and then set the; For more settings/applications and permissions, find the corresponding software store, click "Clear Data" and "Clear Cache" to view it, and if necessary, uninstall the software and re-enter the application store to download and install it;

② Check the storage space of the mobile phone.

If the storage space is insufficient, the system performance will drop sharply. It is suggested to use I housekeeper to clean up the storage space of mobile phones in time and uninstall uncommon software to keep the remaining storage space above 20%.

③ System upgrade

In mobile phone settings-my device-iQOO Funtouch? OS/monster/UI (some models are in Setup-System Upgrade) interface to check whether the version of the mobile phone system is the latest version. If relevant new version push notifications are detected, it is recommended to update to the latest version in time. System updates will improve the compatibility and stability of the system with third-party applications, and some new versions will add some new functions.

4 reset the phone.

If necessary, you can back up your phone data, and then go to Settings System Management/More Settings Backup and Reset to clear all data and reset your phone. This operation will delete all data, including: software, SMS, contacts, memos, etc. Please back up important data before operation to avoid loss.

3. If the above methods can't be solved, please back up your mobile phone data in advance and bring your mobile phone and purchase voucher to vivo customer service center for testing. The address and contact information of the service center can be found in vivo official website-Services-Outlets-Select your province and city-Inquire about the local customer service center, or enter this link to inquire. ? Note: In order to save valuable time, it is recommended that you call the service center in advance to confirm the business hours of the service center.