How to effectively complain about loan auction?

1. Give consumers a pit, change the repayment date without authorization, and deliberately fail to send or delay the repayment notice of SMS pit to consumers. The repayment date is 30th, which I always remember, but it was only 28th in February, and I forgot it without 30th in February, but I didn't remember it until I received the dunning call for the first time on Saturday, March 4th, and my attitude was very bad. After hanging up the phone, my family called and realized that I had called all my family. The pit is because there has never been any notice such as text messages and phone calls from a few days before the 28th to March 4th, and I received the repayment text message for the first time when I received the phone call on March 4th. Call the customer service, and the customer service says it is sent every day. I said there was a record of calls and text messages, and the customer service said it was sent automatically by the system.

2. It takes 3 days to redeem the loan investment account or wealth. I need to redeem it because I have to repay it, but I didn't know until Saturday, March 4, and the instant redemption will be on March 6. But the repayment must be on March 4. Otherwise, I will accept those who beat me and my family every day. I feel that debt collectors are like debt collection companies and should be outsourced. At this time, I feel that my personal information has been leaked.

3. Deliberately publish personal privacy information. I received the phone call for the first time on March 4, and immediately logged on to the website. My personal information was published, my mobile phone number was displayed in the communication record of the excuse list, the borrower further provided the collection clue, and other borrowers harassed me. On Sunday, March 5, I received a short message telling me that it would affect my reputation and may cause economic losses.

4. Invasion of personal privacy. To call the customer service hotline, you must first provide your personal mobile phone number, name and ID number, which are indispensable, and the customer service will further solve the problem.

5. Overdue interest: 500 yuan paid more than 20 yuan for 4 days (I was too anxious to pay back, the exact figure is not clear), but I couldn't see the amount of overdue interest after repayment, only how much I paid back.

6. Customer service just kicks the ball and won't solve the problem. The customer service says it only answers questions and can't handle them. I called the Shanghai Industrial and Commercial Bureau at 02 1- 123 15. After a few beeps, the horn sounded so harsh that I had to hang up.