Is the complaint generally 1233 1 accepted?

Legal analysis: accepted. 1233 1 is the telephone number for reporting food and drug complaints that all localities must open in the Administrative Measures for Reporting Food and Drug Complaints (Trial) issued by the US Food and Drug Administration in February, 2065.

On February 28th, 20 19, the State Administration of Market Supervision issued the Opinions of the General Administration of Market Supervision on Integrating 123 15 Administrative Law Enforcement System to Better Serve Market Supervision and Law Enforcement, stipulating that the telephone number of market supervision complaints before the end of 2020 will be 123 15.

Legal basis: the second opinion of the General Administration of Market Supervision on integrating the construction of 123 15 administrative law enforcement system to better serve the market supervision and law enforcement. task

(a) unified hotline number, to achieve a foreign.

Integrate the original complaint hotlines for industry and commerce, quality inspection, food and drug, price and intellectual property rights, that is, unify 123 15, 12365, 123 1 2330, etc. The General Administration of Market Supervision co-ordinates 123 15 system-wide traffic management, manages the data of the national hotline 123 15 in a unified way, strengthens the business guidance to the local hotlines 123 15, ensures the legal and standardized use of number segments in all localities, and promotes smooth and unified answering in all localities. Independent complaint hotlines 123 15 are set up at the provincial, prefecture and city levels, which are divided into two modes: provincial relatively centralized registration and municipal relatively centralized registration, which are selected by the market supervision departments of the provinces (autonomous regions and municipalities directly under the Central Government) according to local conditions. County (district, city) market supervision departments in principle do not set up an independent hotline channel.

(2) Unify the operation platform and improve the functional modules.

Gradually integrate the Internet, WeChat, mobile APP and other online complaint acceptance channels established by the former departments of industry and commerce, quality inspection, food and drug supervision, price control and intellectual property rights, and the State Administration of Taxation will uniformly build and manage the national 123 15 platform, so as to realize omni-channel, full-service and system-wide centralized collection of complaints, and unify the operation of external channels and platforms to facilitate people's complaints and reports. Complaints and reports received by local market supervision departments through hotline, internet, SMS and other channels are directly handled by relying on the national platform 123 15. The information transferred from the government service hotline or other units will be collected and processed accurately and timely on the national platform 123 15 through * * sharing, so as to realize the unified monitoring and judgment of the market environment and consumption environment.