What does it mean to receive the service password security reminder from 10086?

2. A few days ago, the reporter learned from China Mobile that some criminals used mobile phone application software to dial 10086 through a virtual calling number, pretending to be a user to reset the service password, handle data business or stop the machine, which seriously endangered the user's information security and infringed on the user's rights and interests.

2. To this end, China Mobile reminds users that they should report to the customer service hotline 10086 in time if they receive any suspicious business for SMS reminder.

3. Through the analysis, it is found that these card owners who reset their customer service passwords by using mobile phone application software to dial 10086 through virtual calling numbers are all non-real registered customers. China Mobile suggested that these customers should bring valid identification documents and other supporting materials to the nearby business hall for real-name registration as soon as possible. Because after real-name registration, it is necessary to verify the identity information when resetting the password in any channel, which can improve the personal information security of customers.

4. In addition, users are advised to turn on password protection. Service password protection refers to the function of setting familiar questions and answers as valid conditions for authentication, and setting up a secure mailbox to receive the reset password link. Once the service password is lost, you can use it as a voucher to get a password reset link from a secure mailbox and set a new service password safely and conveniently.