Joke Collection Website - Blessing messages - What about returning or receiving goods in JD.COM? COM?

What about returning or receiving goods in JD.COM? COM?

It has been refunded, but the merchant still delivered the goods to you. There are three ways to deal with it:

First contact the merchant and send it back.

This situation should be caused by the mistakes of the warehouse staff. You can contact the merchant's customer service first, explain the situation clearly and tell the other party that you have refunded this order, but you still received the goods. If it is a more expensive commodity, the general merchant will let you send it back and let the merchant pay the freight. If it's nine yuan and nine packs, even the freight is not enough. In this case, the merchant will not let you return. If the other party says there is no need to return it, keep it for yourself ~

Contact customer service path: Open JD.COM App-My-Refund/After-sales, find out the ordering point and enter. There is a customer service in the lower left corner of the page.

Second, supplementary payment.

The same as the first method: contact customer service first, and then shoot the product, so that the merchant will not deliver the goods to you, which is equivalent to spending money to buy the product.

Third, take it for yourself.

If you don't want to return the goods, if nothing happens and the seller contacts you, you don't have to reply to the message, so the seller has no choice but to feel guilty. ...

Generally speaking, my personal suggestion is to use the first method, that is, to send the package back, which has nothing to lose for us.