Call 95533, the customer service desk of China Construction Bank. I want to check the details of the recent transaction. He asked me to enter the withdrawal password. I did it. Will he?

Call 95533, the customer service desk of China Construction Bank. I want to check the details of the recent transaction. He asked me to enter the withdrawal password. I did it. Will he?

On June 6th, 17: 00, Ms. He, a citizen of Dezhou, found that there was no withdrawal option at the ATM of CCB at the intersection of Jinghua North Road and Changxing Road in Dezhou Economic and Technological Development Zone, and wanted to change the machine, but at this time, the machine showed swallowing cards. 17:08 12 Ms. He called @95533 Shandong Customer Service Center. @ The customer service staff of China Construction Bank asked Ms. He to pick up her card at the counter on Sunday.

Ms. He was surprised: "After the card was swallowed, I called 95533 next to the ATM. How can the card be gone? " . What makes Ms. He most angry is that on June 15, when she handled the ATM card swallowing business in the business hall of China Construction Bank, she was asked to find the lobby manager for a while and Qiu's staff for a while. In the end, she simply ignored it. Ms. He was left aside and the card was not found. Ms. He can only leave. Before leaving, Ms. He left a message: I will consider complaining about your attitude and efficiency. Ms. He expressed disappointment with CCB's service.

Sohu network

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What should I do if I receive a fraudulent text message in the name of the bank? The authority of CCB answered!

Zhang Zhang Linzi

05-28 12:47

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Today's online unit

China construction bank Qilu petrifaction branch

Left: Nan Lin, President of Qilu Petrochemical Sub-branch of China Construction Bank.

Right: Moderator Yang Guang

Left one:

Wang, Account Manager, Sales Department, Qilu Petrochemical Sub-branch, China Construction Bank.

Second from the left:

Li Bing, Business Manager of Personal Loan Center of Qilu Petrochemical Sub-branch of China Construction Bank.

Third from the left:

Qi, Deputy General Manager of Personal Finance Department of Qilu Petrochemical Sub-branch of China Construction Bank.

Left four:

Lu Hongjuan, General Manager of Business Office of Qilu Petrochemical Sub-branch of China Construction Bank

Hot issues in live broadcast room

Citizen: Recently, my family has received many similar scam messages, such as cash for points, winning prizes, and public security laws. Some news also shows that it was sent by our CCB service telephone number 95533, and the points were converted into cash. What should we do with this fraudulent information?

First of all, this information must be false, and it is likely to be fraudulent information. Secondly, our 95533 hasn't sent a short message about point redemption or quota adjustment, but there is a link to the website. If you receive a similar text message. Be sure not to click on the link in the text message. Criminals use pseudo base stations to impersonate official service numbers such as 10086 or 95533, and send false short messages to induce customers to log in to phishing websites in the form of "exchanging points for cash" and "adjusting consumption quota", so that you can enter important information such as card number, ID number, password, expiration date and SMS verification code. On the phishing website. Once criminals get this information, they will steal it quickly and illegally. So remind our customers again, don't click on unknown links.

We also summarized the anti-fraud methods of "six unifications" and "eight whatevers".