Taobao delivery tip: What should I do if the waybill number does not meet the rules or has been used (intercepted by risk control)?

This is to prevent malicious sellers from using duplicate waybill numbers for false delivery, and avoid unnecessary disputes caused by logistics waybill numbers, such as complaints from buyers due to wrong waybill numbers. Therefore, Taobao has optimized the verification function of the delivery waybill number. If you are a seller, Taobao system will automatically check whether the waybill number you entered is valid. If your freight order number is invalid, the system will give the following prompt:

The payment time of your transaction order is later than the delivery time of the courier company, and this logistics waybill number cannot be used.

The address information of the consignee of your transaction order does not match the address information signed by the courier company. This logistics waybill number cannot be used.

The waybill number you filled in has already been used. Delivery with this logistics waybill number is not allowed.

The waybill number you filled in has expired and is invalid. Delivery with this logistics waybill number is not allowed.

Please follow the prompts to check whether the delivery note number is wrong.

If you have any objection to the system prompt, please contact Tmall customer service and provide the transaction order number, logistics company, logistics waybill number and corresponding bill photos. Taobao will arrange someone to follow up according to your feedback, and the processing time will be 24 hours.