How to transfer Unicom customer service to manual desk

Dial 100 10 and then press 5 to indicate labor. 2 1 13 means calling 526 1, which is actually a labor service.

Only 4 102, call 100 10, then dial 5 (complaint suggestion 1653) and press 1. There is still a lot of room for optimization of intelligent voice to help check business functions. Unicom has no manual customer service, only intelligent customer service assistants, and can only enter the manual service through complaints.

If there is a voice prompt after dialing 100 10 with Unicom's mobile phone number, just follow the voice prompt. Under normal circumstances, press the 0 key to provide manual services for the transfer.

After dialing 100 10, mobile telephone service chooses 1 and broadband fixed telephone service chooses 2. After selection, you can press 0 to switch to manual service, or you can directly select complaints and suggestions and press 5 for manual service.

Matters needing attention

1. There is a voice prompt when you dial 100 10. Press the manual service key after the voice prompt. It may take a while if the service desk is busy.

2. If you can't switch to manual work, it may be that the 100 10 manual station is busy due to the decrease of the connection rate when it encounters sudden traffic such as fault deduction.

Hope to adopt. Good luck.