What are the classic telephone collection success words?

1. loans overdue will increase the penalty interest of banks every day, which will also increase the financing difficulties of other financial institutions in the future. Do you want to find some time to pay the next payment?

2. When will you come back? Can it be repaid by other means, such as transferring money from other places or making friends and family willing to pay?

Our repayment time is fixed every month, and the repayment time and amount are clearly indicated in the loan agreement. We remind customers of each repayment by SMS and telephone. But this is only our value-added service to customers, not an obligation, so not receiving SMS reminder or telephone reminder cannot be the reason for overdue. ?

Collection skills:

1, the collection work is reasonable and legal, and the collector's work should be neither humble nor humble.

2. Collectors need to master the skills of watching, listening and asking.

3. Grasping the degree is the most taboo in the collection, so it is very important to grasp the degree and leave room for communication in the future collection work.

4. Know how to exert reasonable pressure.

5. Learn some psychology and tactics, restore the debtor's psychology, and find out the real reason and psychological motivation of the debtor's non-repayment.