What if China Merchants Bank Card is frozen?

Cardholders can call the customer service hotline of China Merchants Bank, or go to any branch of the issuing bank with their ID cards and bank cards for unfreezing business. In addition, if CMB's bank card is frozen due to multiple incorrect transaction passwords and expired reserved identity information, the cardholder can directly reset the password or update the reserved identity information through CMB's mobile banking or online banking.

2. Judicial freezing:

According to Article 236 of the Procedures for Handling Criminal Cases by Public Security Organs, the time limit for freezing deposits, remittances and other property is six months, and it will be automatically unfrozen after the expiration. If the case is still pending, the public security organ may also go through the formalities of continuing to freeze and extend the freezing period.

Freezing and thawing methods of bank cards;

1. Unfreezing caused by personal input of wrong password more than the number of times specified by the bank. In order to protect users' card habits, the bank stipulated the number of password inputs. Some banks are three times, and some are 10 times. If it is thawed for this reason, it is very simple. Take your ID card and bank card to the nearest business hall.

Choose personal business when picking up tickets at the number machine, and wait for voice. When it's your turn, explain the situation to the staff and the staff will naturally solve it.

Second, the banking system has failed. The probability of this happening is very low, but there are. In this case, the same as above, bring your ID card and bank card to the business hall.

When you tell the staff about your real situation, the staff will help them to inquire. If it is determined that it is the bank's problem, they will generally apologize.

3. The bank card is frozen due to a third party. At present, this situation exists. Generally speaking, personal bank cards are frozen, which may be necessary for legal cases, and there are also some special circumstances that need to freeze bank cards.

If the general bank card is frozen for these reasons, then when the bank card is unfrozen will be analyzed in detail.

For overdrawn bank cards, the bank will give you an overdraft share according to the actual repayment ability. If the overdraft exceeds the share, the bank will immediately freeze the bank card. Bank cards are debit cards. If it is frozen, it will be frozen in the wrong account, that is, the bank mistakenly gave more money to the account during the transaction, so the bank may freeze the extra money. The first is the judicial freeze. According to the relevant provisions of the law, the judicial organ may apply to the bank for freezing your bank card because of the need of handling a case. At the same time, customs, tax authorities and other departments also have the right to freeze.