What to do if social security participation is suspended?

Legal analysis:

1. The social security card is a smart card among IC cards. There is a central processing unit (CPU) in the card, which has powerful encryption and decryption functions and can better Protect cardholder information security.

2. In accordance with the requirements of the Ministry of Human Resources and Social Security and the People's Bank of China, social security cards loaded with financial functions must comply with the "Social Security (Personal) Card Specifications" and PBOC in the social security and financial application environments respectively.

The security mechanism defined by the 2.0 specification and the key management system are independent of each other. Each department can only query the information authorized for use by this department, effectively ensuring the personal privacy and information security of cardholders.

(2) What are the issuing banks of social security cards? How to choose an issuing bank?

There are 6 issuing banks of social security cards: Bank of Dongguan, China Guangfa Bank Dongguan Branch, Bank of China Dongguan Branch, China Construction Bank Dongguan Branch, Industrial and Commercial Bank of China Dongguan Branch, Agricultural Bank of China Dongguan Branch.

The insured unit can choose any of the above banks as its card-issuing bank and sign an agreement with it. Among them, in order to ensure the continuity of card use by cardholders who already have financial accounts, the following units need to issue new cards according to the original card-issuing bank:

1. Units participating in comprehensive basic medical insurance, Cards are issued by Guangfa Bank Dongguan Branch;

2. People who participate in social basic medical insurance on a village (community) basis are issued cards by Dongguan Bank.

For those with flexible employment (including those who pay single-price medical insurance premiums and those who receive unemployment benefits, the same below), individuals can choose any of the above banks as the card-issuing bank. The insured only needs to present the original ID card Just go to the service point of the social insurance agency where you are insured and select the card-issuing bank with a copy. Among them, the above-mentioned persons participating in the comprehensive basic medical insurance need to issue a new card according to the original card-issuing bank, that is, the card is issued by Guangfa Bank Dongguan Branch.

(3) During the social security card renewal process, how do participating units apply for social security cards?

Insured units renew social security cards for their employees in a unit-bundled manner. The following procedures are mainly required:

1. Select a card-issuing bank and sign a card-issuing service agreement with it.

2. After receiving the notice from the service point of the social security agency to which the insured person belongs (hereinafter referred to as the service point), the unit administrator shall go to the service point with his or her original ID card to apply for the insured person of the unit. The "Social Security Card Application Registration Form" (hereinafter referred to as the Application Registration Form) and related information. After the service point staff verifies the identity of the unit's special administrator, the relevant information will be handed over to the unit's special administrator and brought back to the unit, and distributed to the insured person to fill out.

3. If the application registration form has a second-generation ID card photo of the insured person printed on it, the insured person can authorize the use of the photo to make the card without collecting electronic photos; if not, the insured person needs to Go to a photo studio that has been included in the city’s social security card electronic photo collection service unit to take a second-generation ID card photo (see the “Social Security Card” column on the home page of our city’s social security network for the list of photo studios), and paste the photo receipt on the application registration form corresponding location.

4. The insured person should carefully check, supplement or modify the information on the application registration form, and return it to the unit administrator in a timely manner.

5. The unit administrator collects the unit’s application registration form and other relevant information and returns it to the service point within the established time limit.

6. After the service point staff checks and passes the application registration form and other relevant information submitted by the unit administrator, the unit administrator will receive the "Social Security Card Application Registration Summary Form".

7. Thirty working days after the unit administrator successfully submits the application registration form and other relevant information to the service point, he can go to the social security card collection outlet of the issuing bank to collect the card with his original ID card.

8. The unit administrator should hand the card to the insured person for signature within 5 working days after receiving the card, and remind the insured person to present the original ID card and social security card to the card-issuing bank in our city as soon as possible. Card activation procedures must be handled at any outlet within the jurisdiction. According to relevant regulations, the card activation procedures must be handled by the person himself and cannot be handled by an agent.

Warm reminder:

When going to the service point to apply for the unit’s application registration form and other related materials, the unit’s special administrator cannot come for some reason, and entrust other units in the unit to If the application is handled by an agent, the original ID card and valid unit certificate (with official seal of the unit) of the agent must be provided.

2. During the process of collecting the card at the social security card collection outlet of the card-issuing bank, if the unit's dedicated administrator is unable to collect the card for some reason and entrusts other personnel of the unit to do it for him, he must provide the original ID card of the agent and the " Original letter of authorization to receive social security card (with the official seal of the unit).

(4) During the social security card renewal process, how do people with flexible employment apply for social security cards?

People with flexible employment (including those who pay medical insurance premiums in full and those who receive unemployment benefits) Personnel (the same below) who want to renew their social security cards on an individual basis need to go through the following procedures:

1. After receiving the notice from the service point of the social security agency to which the insured person belongs (hereinafter referred to as the service point), Go to the service point to apply for a social security card with the original and copy of your ID card.

2. The service point personnel will provide the "Card Issuance Service Confirmation Form" to the individual. After the individual confirms the card-issuing bank on site, the application registration form will be printed and submitted to the individual to fill out.

3. If there is a personal photo of the second-generation ID card printed on the application registration form, the individual can authorize the use of the photo to make the card without collecting electronic photos; if not, the individual needs to go to a company listed in our city The photo studio of the social security card electronic photo collection service unit takes the photo of the second-generation ID card (for the list of photo studios, please see the "Social Security Card" column on the homepage of our city's social security website), and paste the photo receipt in the corresponding position on the application registration form.

4. Carefully check, supplement or modify the information on the application registration form and return it to the service point within the established time limit.

5. After the service point staff checks and approves the application registration form and other relevant information submitted by the individual, both parties will sign for confirmation.

6. 30 working days after successfully submitting the application registration form and other relevant information to the service point, go to the social security card collection outlet of the card-issuing bank with your original ID card to collect the card and go through the card activation procedures.

Warm reminder:

When going to the service point to select the card issuing bank and apply for the application registration form and other relevant information, if I am unable to come for some reason, I will entrust other personnel to do it for me. , you need to provide the original and copy of the agent’s ID card, and the original and copy of the person’s ID card.

(5) After the insured unit signs a card issuance service agreement with the bank, how to get the application registration form? When can it be collected?

After the insured unit signs a card issuance service agreement with the bank, The next step is to receive the application registration form and other relevant information according to the notice of the service point. Since the application registration form provided by the service point contains the basic personal information of the insured person, the barcode identifying the form and other information, each insured person The application registration form is unique, so the unit does not need to copy the application registration form for the insured person to fill in. It must go to the service point to apply for it and distribute it to the relevant insured person.

Since social security cards are issued in batches by units and in stages, the service point will renew the cards in stages according to the card issuance plan for the units that have signed the agreement. Therefore, when the unit enters the renewal stage, the service point will Notify the corresponding unit to collect the application registration form and other information. Please pay attention to the relevant notices from the service point for the specific collection time.

(6) Is it necessary to take photos when renewing social security cards? When and what specifications of photos should be taken?

According to the Ministry of Human Resources and Social Security's "People's Social Security and Social Security of the People's Republic of China" According to the relevant provisions of Article 9 of the "Administrative Measures for National Social Security Cards" (Ministry of Human Resources and Social Security [2011] No. 47), social security cards must contain the photo information of the cardholder. Therefore, during the data collection process for replacing the social security card, the electronic photo data of the social security card applicant must be collected. In order to maximize the convenience for the insured, the social security agency will try its best to extract the electronic photo of the applicant's second-generation ID card through relevant departments. And print their photo onto the application registration form.

When the applicant receives the application registration form, if there is a personal second-generation ID photo printed on the application registration form, the individual can authorize the use of the photo to make the card without collecting electronic photos; if not, Individuals need to go to a photo studio that has been included in the city's social security card electronic photo collection service unit to take a photo of the second-generation ID card (see the "Social Security Card" column on the homepage of the city's social security network for the list of photo studios), and paste the photo receipt on Apply for the corresponding location on the registration form.

(7) How does the insured person go through the card activation procedures after receiving the card?

The social security card contains two accounts: a medical account and a financial account. The two accounts have two corresponding passwords, which are the consumption passwords for the medical account and the financial account. When activated, they need to be set by the insured, and consumption is based on the password.

Cardholders should activate the two accounts as soon as possible after receiving the card. They need to present their original ID cards and social security cards (if the old and new cards are from the same card-issuing bank, they need to bring the old and new cards with them. The old card must be handed in. The card-issuing bank must destroy it, otherwise you only need to bring a new card) to any branch of the card-issuing bank within our city's jurisdiction for processing. You need to set two account passwords when processing.

The social security card can only be used after activation and password setting (password setting and activation are handled at the same time, and the required information is the same). Cardholders can pay corresponding social security benefits and perform related financial applications with the card's medical account and financial account.

Warm reminder:

According to relevant regulations, cardholders need to go to the card-issuing bank in person to handle the activation procedures for the social security card with relevant information. If it is impossible to do it in person due to special circumstances, can I For the relevant information required when entrusting others to handle the card or entrusting others to handle the card, please consult the relevant card-issuing bank and follow the relevant regulations of the card-issuing bank. For details of the contact information of each card-issuing bank, please see the "Social Security Card" column on the homepage of our city's social security network.

(8) After the insured unit receives the card, if the employee resigns or moves to work in another unit, how to deal with the social security card?

After the insured unit receives the social security card of its own unit, , if you find that the insured person has resigned or is unable to hand over the card to the insured person, you can submit a card refund application to the corresponding card-issuing bank card collection outlet and return the unissued social security card to the outlet, and the outlet staff will contact you by phone Notify the insured person to collect the card. If the social security card is backlogged in the card-issuing bank for more than 180 days due to the inability of the insured person or other reasons, the card will be destroyed by the card-issuing bank. If the insured person continues to participate in the insurance, the social security card will be The first-time application process for a card must be re-opened.

(9) How is the social security card charged?

1. There is no production fee for the first card issuance. In the future, if you need to replace or replace your card due to reporting loss, damage, or changing card information, etc., the fees will be charged according to the "Notice on Social Security (IC) Card Charges" (Guangdong Labor Society [2003] by the Provincial Department of Labor and Social Security and the Provincial Department of Finance 〕No. 169) or a new document is issued for implementation, the current social security card production fee is 20 yuan/card.

2. The loss reporting fee is waived when reporting the loss of a social security card.

3. The social security card financial account is free of annual card fees and small account management fees.

(10) What should I do if the password of the social security card is forgotten or locked?

The cardholder forgets the password of the medical account or financial account of the social security card, or continuously enters the wrong password, causing the card to be locked. Afterwards, you need to present the original and copy of your ID card and social security card to any branch of the issuing bank in our city to unlock and reset the password.

(11) How to report the loss of your social security card after it is lost?

After discovering that your social security card is lost or stolen, in order to avoid unnecessary losses, please apply for a loss report immediately. The card-issuing bank will promptly freeze the use of the card after receiving the loss report.

After reporting the loss, please apply for a replacement card as soon as possible to avoid affecting personal social security and financial-related business processing.

Loss reporting is divided into oral loss reporting and written loss reporting:

1. Verbal loss reporting. Cardholders can apply through various channels such as the card-issuing bank's service phone or online banking. They must complete written loss reporting procedures as soon as possible within 5 natural days from the date when the card-issuing bank accepts the oral report of loss. Otherwise, the oral report of loss will automatically become invalid and the card will be restored to use. All economic losses incurred by the cardholder due to the loss of the social security card after the loss report expires shall be borne by the cardholder.

2. Report the loss in writing.

With the original and copy of his or her ID card, the cardholder can go to any branch of the card-issuing bank within the jurisdiction of our city to go through the written loss report procedures. Once the loss report procedures are completed, the loss report will take effect immediately. If the cardholder fails to report the loss in time, the economic losses caused by the cardholder will be borne by the cardholder. People bear it.

Warm reminder:

According to relevant regulations, cardholders need to go to the card-issuing bank in person to report the loss of their social security card with relevant information. If they cannot do it in person due to special circumstances, can they For the relevant information required when entrusting others to handle the card or entrusting others to handle the card, please consult the relevant card-issuing bank and follow the relevant regulations of the card-issuing bank. For details of the contact information of each card-issuing bank, please see the "Social Security Card" column on the homepage of our city's social security network.

(12) How to cancel the loss report?

If the cardholder wants to recover the card after reporting the loss but before going through the card replacement procedures, he can present the original and copy of his or her ID card. , social security card, if the loss has been reported in writing, you must bring the original loss report application form to any branch of the card-issuing bank within the jurisdiction of our city to apply for cancellation of the loss report and resume the use of the card.

Warm reminder:

1. After completing the loss reporting procedures, the social security card originally reported as lost can be restored to use.

2. After completing the card replacement procedure, even if you find the original social security card, you cannot cancel the loss report again.

3. According to relevant regulations, cardholders need to go to the card-issuing bank in person with the relevant information to handle the loss report procedure of the social security card. If they cannot handle it by themselves due to special circumstances, can they entrust others to do it for them or entrust others to do it for them? For relevant information required, please consult the relevant card-issuing bank and follow the relevant regulations of the card-issuing bank. For details of the contact information of each card-issuing bank, please see the "Social Security Card" column on the homepage of our city's social security network.

(13) How to apply for a replacement card?

If the social security card is lost, after reporting the loss in writing, the cardholder can go to the card-issuing bank with the original and copy of his or her ID card. Any outlet within the municipal area requires card replacement procedures. The card replacement process is as follows:

1. Go to any branch of the card-issuing bank in our city to submit a card replacement application.

2. After accepting the replacement card application, the cardholder pays the corresponding social security card production fee and receives the payment receipt.

3. The branch staff will complete the card replacement confirmation procedures.

4. 30 working days after the card replacement business is accepted, the cardholder can go to the acceptance service outlet to receive the card with his original ID card and card replacement application form, and at the same time go through the card activation procedures.

Warm reminder:

1. During the period of reporting loss and card replacement, medical accounts and financial accounts will be suspended, and medical accounts and financial accounts will be frozen accordingly.

2. After completing the card replacement procedure, even if the original card is recovered, the original card can no longer be used, and the card-issuing bank will no longer accept the refund of the card cost. The original card can be submitted to the card-issuing bank outlet or destroyed by itself. .

3. According to relevant regulations, cardholders need to go to the card-issuing bank in person to apply for a replacement social security card with relevant information. If they cannot do it in person due to special circumstances, can they entrust others to do it for them or entrust others to do it for them? For relevant information required, please consult the relevant card-issuing bank and follow the relevant regulations of the card-issuing bank. For details of the contact information of each card-issuing bank, please see the "Social Security Card" column on the homepage of our city's social security network.

(14) How to replace the card?

When one of the following three situations occurs, the social security card needs to be replaced. The card replacement procedure should be handled according to the same process as the replacement card:

1. When the card surface is stained, incomplete and unrecognizable, or the chip is damaged and cannot be read or written on special equipment, the cardholder must bring the original and copy of his or her ID card and social security card to the card-issuing bank within the jurisdiction of our city. Go through the card replacement procedures at any outlet.

2. If the photo on the card is changed, the cardholder should go to any branch of the card-issuing bank within the jurisdiction of our city to go through the card replacement procedures with the original and copy of his or her ID card, social security card, and photo receipt.

The method of handling the photo receipt is the same as the method of handling the photo receipt when applying for a social security card, that is, the cardholder goes to a photo studio that has been included in the list of Dongguan Social Security Card Electronic Photo Collection Service Units to take a second-generation ID card. Take photos (see the "Social Security Card" column on the home page of our city's social security network for details on the list of photo studios) and receive a photo receipt.

3. If the cardholder’s basic personal information (including name, ID number) changes, the cardholder must first bring relevant valid documents (original and copy) to the social insurance agency where he/she is insured. The institution handles the change of basic personal information, and then brings the relevant valid documents (original and copy) and social security card to any branch of its issuing bank within the jurisdiction of our city to handle the change of basic personal information and card replacement procedures.

Warm reminder:

1. During the card replacement period, the use of medical accounts and financial accounts will be suspended. If any situation occurs that affects the cardholder’s medical treatment, pension benefits, etc., the bank and social security No responsibility is assumed.

2. When going through the card replacement procedures, you need to return the old card and it will be destroyed by the issuing bank branch.

3. According to relevant regulations, cardholders need to go to the card-issuing bank in person with relevant information to handle the card replacement procedures for social security cards. If they cannot do it themselves due to special circumstances, can they entrust others to do it for them or entrust others to do it for them? For relevant information required, please consult the relevant card-issuing bank and follow the relevant regulations of the card-issuing bank. For details of the contact information of each card-issuing bank, please see the "Social Security Card" column on the homepage of our city's social security network.

Legal basis:

"Social Insurance Law of the People's Republic of China"

Article 4 Employers and employees within the territory of the People's Republic of China Individuals who pay social insurance premiums in accordance with the law have the right to inquire about payment records and personal rights records, and require social insurance agencies to provide social insurance consulting and other related services.

Individuals enjoy social insurance benefits in accordance with the law and have the right to supervise the payment of contributions by their units.

Article 5 People’s governments at or above the county level shall incorporate social insurance undertakings into national economic and social development plans.

The state raises social insurance funds through multiple channels. People's governments at or above the county level shall provide necessary financial support to social insurance undertakings.

The state supports social insurance through preferential tax policies.