Basic knowledge of workplace etiquette

Basic knowledge of workplace etiquette Basic knowledge of workplace etiquette 1

1. Appearance and etiquette

☆ Choose appropriate cosmetics and accessories Use makeup methods that match your temperament, face shape, age and other characteristics, and choose appropriate hairstyles to add to your charm. ① The thickness or lightness of makeup depends on the time and occasion.

② Do not wear makeup in public places.

③ Do not wear makeup in front of men.

④ Don’t criticize other people’s makeup.

⑤ Do not borrow other people’s cosmetics.

⑥ Men should not wear excessive makeup.

　☆ Clothing and Etiquette

1. Pay attention to the characteristics of the times and reflect the spirit of the times; 2. Pay attention to personal personality characteristics 3. Should conform to your own body shape

< p>　☆ Taboos for white-collar ladies

Taboo 1: Hair style is too trendy

Taboo 2: Hair is as messy as grass

Taboo 3: Makeup is too exaggerated

Taboo 4: Blue face and white lips

Taboo 5: Dressing too trendy

Taboo 6: Dressing up too sexy

Taboo 7: Dressing up every day "Female Black Hero"

Taboo 8: Wearing "platform shoes"

☆ The signs and flaws of Chinese gentlemen

1. Ten details of Chinese gentlemen: < /p>

① Have a pair of clean and slender hands with neatly manicured nails. ② Although I don’t smoke, I carry a lighter with me so that I can light a cigarette when the women around me smoke. ③ Change shirts every day, keep collars and cuffs flat and clean, and some will use cufflinks. ④ Do not hang items around your waist, such as mobile phones, pagers, etc. ⑤ When getting along with women, do not miss every detail to take care of her, and operate almost in a completely subconscious state, so that you can fight without danger. ⑥ Never make a sound while eating. ⑦ Use polite expressions more frequently than ordinary people. ⑧ Prefer solitude, seek a quiet mind, a quiet body and passionate meditation. Gentlemen therefore like classics on ideas, dance, literature and art, and rarely read flashy and noisy trendy works, including movies and TV shows. After reading it once or twice, if you think it is vulgar, you will never pick it up again, including discussing it. ⑨ His emotions and anger are invisible, and he is alone and silent in the crowd. ⑩ Overthinking in attitude towards love, often appearing indecisive.

2. The top ten flaws of Chinese gentlemen:

① The hands are clean and beautiful, but once you enter a room where you need to take off your shoes, a strange smell will be produced in the air.

② Although I carry a lighter with me, it is a disposable plastic lighter.

③ When wearing a brand-name watch, your wrist will be raised in a domineering manner.

④ Although I change my shirt every day, I always wear the same tie.

⑤ Although there is no cell phone or pager hanging around my waist, I often talk loudly to my cell phone in public places, and let my cell phone ring in the theater.

⑥ Although he respects women very much, the contrast is too great when getting along with friends of the same sex, and he feels like two different people.

⑦ He makes no noise when eating, but attracts attention when drinking soup.

⑧ Although polite language is used more frequently than ordinary people, it is so frequent that it is suspicious.

⑨ Prefer solitude to the point of being afraid of meeting strangers.

⑩ Overthinking about your attitude towards love does not mean that you cannot make up your mind, but that you do not want to believe it at all.

2. Behavior and etiquette

(1) To create a good communication image, you must pay attention to politeness and etiquette. For this reason, you must pay attention to your behavior and behavior. Behavior and etiquette are an expression of sincerity. A person's external behavior can directly indicate his attitude. Be courteous and generous, abide by the general etiquette of entering and exiting, and try to avoid all kinds of impolite and uncivilized habits.

(2) Visit the customer's office or home, ring the doorbell or knock gently before entering, and then stand at the door and wait. Do not ring the doorbell or knock on the door for too long, and do not enter the room without anyone or without the owner's permission.

Basic knowledge of workplace etiquette 2

1. Clothing

Maybe the company you work for does not require you to wear formal attire every day, but you must prepare several sets of suitable formal attire and gowns in case of emergency. situation. Unless you work for a creative fashion company, it's best not to dress too outrageously, don't wear more than three accessories, and don't overdo it. Also, the most important thing to keep in mind is your stockings, if they break a big hole you will be embarrassed trying to find one to get in. Therefore, it is necessary to have a spare pair of stockings in your drawer or bag!

2. Communication is not easy

There are 28 principles in communication, so the focus of communication is patience, sincerity and slowing down. Even during discussions, listen patiently to the other party's suggestions; different opinions and opinions should be expressed after the other party stops speaking; body movements should also be very careful and do not point at the other party, let alone tilt or shake. If you don't agree with his point of view, you should praise him first. Direct objection will make the other person very embarrassed. Different types of work will require different communication methods. When entering the workplace for the first time, listen more and speak less. First, learn to adapt to the environment, and then express your personality appropriately.

3. Delicious meals

When enjoying delicious food at the workplace, you can’t be as casual as at a family gathering. Remember not to let your food speak, let alone wave your cutlery at others. If the phone just rings, first judge whether it is appropriate for you to leave at this time, and then turn to you gently. The man signaled, then walked away quietly. In addition, if it is a banquet for colleagues or clients, remember to call or send a text message to thank you the next day.

4. Introduce each other

When you meet someone for the first time, you must remember to introduce yourself. The unfamiliarity between both parties is not conducive to further communication. Briefly, introduce your name, company and position. If there are others around you, as the go-between, remember to introduce yourself first and then introduce yourself based on age or status. For example, introduce older people or people in senior positions first, and introduce women first to show respect.

5. Eyes

When you smile, you need to match your eyes. If your smile is just mechanical, it will be difficult for the other person to feel sincere or even disgusted. A smile and sincere eyes will make the other person feel very comfortable. In addition, when talking face to face, keep your eyes flat. Looking up and squinting is very rude.

Basic knowledge of workplace etiquette 3

1. Five language etiquette in the office

1) Say hello to each other when entering the office in the morning, and say goodbye to each other when returning home from work

2) Use civilized language when transferring calls

3) Express gratitude when asking for help, whether it is a superior or subordinate, secretary or office support staff

4) Say sorry first if you need to disturb others

5) Do not discuss anyone’s privacy

2. Six physical etiquette in the office

1) Hold down the button for those who need help when entering and exiting the elevator Elevator door

2) Lend a helping hand to your colleagues when they need help

3) Do not behave disdainfully for any different opinions in meetings or gatherings of colleagues

p>

4) Be generous and decent when shaking hands with visitors, neither humble nor overbearing

5) Exchange business cards with others and send them with both hands to show respect

6) Do not take off your clothes in the office Shoes or put your feet on the table

3. Ten detailed etiquette in the office

1) Turn down the sound of your mobile phone or vibrate it to avoid disturbing others

< p>　2) Try to lower your voice when making phone calls. If it is a private call, try to reduce the call time

　3) Do not turn over the documents on the desks of other colleagues, or even anything on the computer or fax machine that has nothing to do with you. Information

4) If you need to hand over any information to others, be sure to put a small sticker on it, write down the time, content, signature and don’t forget to thank you

5) Organize your desk It must be clean and do not litter the floor with waste paper

6) Men should try not to smoke in the office to avoid polluting the environment

7) Women should try not to put on makeup or paint their nails in the office. Don’t wear overly sexy clothes

8) Don’t forget to smile when you see colleagues or visitors in the office

9) Don’t create rumors or spread gossip in the office

p>

10) Try not to have financial disputes with colleagues in the office

Learn common sense of office etiquette, learn to respect others, and be polite to others, so that you can better learn to deal with others.

Greeting

"Greeting" in the office varies depending on the person, but cordial greetings and compliments are indispensable polite language at work. Some companies in the service industry strongly advocate the language of greeting, requiring employees to use morning meetings in the early morning to practice various tones and intonations of greetings, hoping that they will develop the good habit of being polite as they continue to learn.

Greetings are a kind of basic greeting language in interpersonal communication. Just like you should say hello to your elders when you get up at home, you should also show your good interpersonal relationships at any time in the workplace. An appropriate greeting is not one that sounds unnatural or contrived, but one that invests oneself in caring and cordial interaction. Greetings are also a starting language. When launching various topics, using greetings often allows both parties to quickly resolve the ice and enter the proper topic.

Compliments are not easy to form. Most successful leaders will skillfully use compliments to motivate employees, and the effect is even more valuable than monetary encouragement. To practice compliments, you first need to carefully observe the other person's actions, find the items that the other person can praise, and then use simple and profound language to inspire people.

Greetings can be divided into top-to-bottom, bottom-to-top, and parallel greetings. Take the greetings from above to below as an example. This type of greeting is different because the atmosphere of each office is different.

Some units are very serious, and the greetings from superiors to subordinates are mostly formal; in some companies, greetings are as cordial as friends, making it difficult to tell who is the supervisor and who is the subordinate. It can be seen that there is no certain language pattern for greeting, but it is the best start and interpersonal lubricant in office etiquette.

Employee Communicator

Employee communication is a big thing. By listening to the conversations of people in a company, you can understand the corporate culture of the company.

An excellent supervisor should be able to listen to what is said, avoid making subordinates nervous when speaking, and allow them to speak freely.

Usually before the conversation, the supervisor can ask the other party to take a seat to eliminate the other party's nervousness and doubts; during the conversation, use the word "I" more at the beginning and less use the word "you" to accuse. Respect the mood of your subordinates, listen more and speak less, so that they can fully express their opinions. In addition, leaders themselves should practice what they do, work conscientiously, be fair-minded, and set an example, so that they can be admired.

As a subordinate, you should express yourself through your work, speak in a neither humble nor overbearing manner, and do not flatter others and make others look down upon.

Although colleagues who meet every day do not need to be too polite, the minimum courtesy is still indispensable.

Commonly used honorifics such as "I'm sorry", "Please forgive me", "Excuse me", "Borrow me a light", "I'll go first", "See you next time", etc. should be retained. Language is an important part of politeness. Even between colleagues who are very familiar with each other, they should neither be too polite nor too casual. If you are too polite, the other party will not dare to approach you; if you are too casual, you will feel that you are uneducated and lacking dignity.

Visitor reception

Before visitors arrive, the company should be fully prepared to receive them. Reception activities require careful preparation and careful planning. For details, please refer to the following points:

1. Determine the reception specifications: who will greet, accompany and receive the VIP guests.

2. Develop a reception plan: In addition to reception specifications, are there any arrangements for activities?

3. Understand the visiting situation: including the guest’s purpose and requirements, willingness to meet and visit, visit route and transportation, arrival and departure time, guest’s living and eating habits and taboos, etc.

4. Be prepared for the reception: including welcoming and sending off distinguished guests, setting up the conference venue, preparing items to visit, arranging interpreters, accommodation and transportation, etc.

In official receptions, reception specifications are also extremely important. If there is no prior understanding, there will often be serious deficiencies. Wrong reception specifications will make the other party feel flattered, otherwise they will be very uncomfortable. General reception specifications can be divided into the following three types according to the status of the visitors:

High-standard reception: reception where the main accompanying personnel have a higher position than the guests. For example, when a superior officer sends staff to understand the situation and convey opinions, a high-standard reception is required.

Low-standard reception: refers to the reception where the main accompanying person has a lower position than the guest. For example, if a high-level officer or department manager goes to inspect a grassroots unit, it will be a low-level reception.

Reciprocal reception: a reception where the main accompanying person has the same status as the guest.

Those who come are guests, and we treat guests with respect. Regardless of whether they have business contacts with each other, they should be treated with courtesy. From the moment a guest arrives at the front desk of the company until they leave completely, etiquette rules must be followed to make the visitor feel at home.

Must-know workplace etiquette: handshake etiquette

A handshake is a physical contact between people, which can leave a deep impression on people. When we feel uncomfortable shaking someone's hand, we often associate negative character traits with that person. A strong handshake and looking the other person in the eye will set the stage for positive communication.

Attention ladies: In order to avoid misunderstandings during introductions, it is best to extend your hand first when greeting someone. Remember, men and women are equal in the workplace.

Electronic etiquette

While email, fax and mobile phone bring convenience to people, they also bring new problems in workplace etiquette. Just because you have the ability to find people at any time doesn't mean you should.

In many companies today, email is filled with jokes, spam, and personal notes rather than much work-related content. Remember, an email is a type of professional letter, and there is nothing non-serious in a professional letter.

The fax should include your contact information, date, and page number. Don't send faxes without someone else's permission. It will waste other people's paper and occupy other people's lines.

Cell phones may serve as a "lifesaver" for many people. Unfortunately, if you use your phone, you're probably away from the office, probably driving, catching a flight, or doing something else. Be aware of the fact that the person calling you on the phone may not be interested in what you are doing.

Apology Etiquette

Even if you are flawless in your social etiquette, you will inevitably offend others in the workplace. If something like this happens, just apologize sincerely without being too emotional. Express your apology and get on with your work. Making a big deal out of your mistake will only magnify its damage and make the person receiving the apology even more uncomfortable.

Basic Etiquette: Hospitality Etiquette

1. When someone knocks on the door, you should answer "come in" or go to the door to greet you;

2. When the guest comes in , should stand up and greet them warmly. If your home is not clean and tidy and looks messy, make the necessary arrangements and apologize to the guests;

3. The tea must be served with both hands and placed on the right side of the guest. If it is extremely hot in summer, pass a fan or turn on the electric fan;

4. When guests come to eat, warmly invite them to eat together. Guests should give hot towels and hot tea after the meal;

5. When accepting gifts from guests, you should thank them;

6. When introducing each other to the host or guest, The name and position must be clear verbatim, and the younger person must be introduced to the older person first;

7. When guests come, if you happen to have something to do and cannot accompany you, you must first say hello, apologize, and arrange for family members Accompany, and then go about your own business;

8. If the guest insists on going back, do not force him to stay;

9. When seeing off guests, go outside the gate and walk behind the elderly ;

10. When saying goodbye, you should say "goodbye" or "walk slowly". Basic knowledge of workplace etiquette 4

1. Handshake etiquette when meeting

In the workplace, if you meet different people, shaking hands is the most basic benefit. But handshakes are not casual. When shaking hands with others, you must look directly into the other person's eyes, and the strength of the handshake must be appropriate so as not to cause discomfort to the other person. For some women, it is best to extend their own hand first when shaking hands with others.

2. Etiquette in introductions

In the workplace, introductions are very common. However, it should be noted that if you are the introducer at this moment, then you need to introduce some people with a higher status or position than the person being introduced. If you forget the name of the person being introduced during the introduction, it is best to apologize in advance.

3. Apology Etiquette

In the workplace, it is easy to make mistakes, no matter whether you do it unintentionally or not, once you cause trouble to others or offend others. The final solution at this time is to sincerely apologize to the other party and make sure the other party feels your sincerity. This approach will not cause the relationship with the other party to deteriorate.

4. Elevator etiquette

When you go to work or get off work, you must know how to use the elevator. When you're building an elevator, try not to get your hopes up. If you are riding in the elevator with a companion by your side, you can press the elevator button with one hand and signal your companion to enter with the other hand. Furthermore, the time for using the elevator is usually not very long, so do not make any loud noise while using the elevator to cause unnecessary trouble to others.

5. Dining Etiquette

In today’s workplace, it is very common to have dinner or attend some parties, so when you participate, you must pay attention to your dining etiquette. , because others can judge how you are as a person through your dining etiquette?

6. Dress etiquette

In the workplace, men and women must pay attention to their dress. As a male working professional, you must keep your clothes clean and fresh. For women, it is best to match your clothes according to your own personality.

Through the above six points of etiquette summary, it is not difficult to close the relationship with colleagues and leaders in the workplace!