Can Jingdong Express pick it up at the distribution station by itself?

In our daily life, we often buy goods on e-commerce platforms such as Taobao and JD.COM, especially in our own stores in JD.COM. With the help of Jingdong Logistics, the delivery time has been greatly shortened. Can Jingdong Express pick it up at the distribution station by itself?

Can Jingdong Express pick it up at the distribution station by itself?

If Jingdong Express chooses to pick up the parts at home when placing an order, it can go to the delivery station to pick up the parts after receiving the delivery SMS. If it doesn't choose to pick up the goods, it can contact the site and delivery personnel by phone in order tracking.

Jingdong intelligent customer service voice rhinoceros has been widely used in the outbound scene of Jingdong logistics distribution, and voice robots automatically make telephone reservations for large-scale commodity distribution. In addition to confirming basic information such as address and delivery time, it can also support consumers to change personalized needs such as delivery time, and optimize the user experience of the last mile of delivery. At the same time, Yan Xi can also remind customers of the use characteristics of the purchased goods, such as the best viewing distance of TV, whether the size of refrigerator is smaller than the width of the customer's house, etc. To help consumers reduce the trouble of returning goods in the later period and improve the shopping experience.

Yan Xi intelligent outbound robot uses a variety of black technologies to achieve superhuman customer service, the core of which is speech recognition, speech synthesis and natural speech processing. At the same time, it is equipped with personalized TTS timbre, intelligent interruption, background noise filtering and other special technologies.

With the support of speech recognition ASR technology, Yan Xi can quickly decode, and 1 sec can recognize 8 seconds of audio, with very strong anti-noise performance. The word accuracy rate in multi-scene is over 95%, which is higher than the industry standard. TTS technology of speech synthesis makes the speech rhinoceros not only simulate the breathing and pause of real people, but also improve the speed of speech synthesis. At present, real-time synthesis has been realized. NLP technology of natural language processing makes Yan Xi closer to the real customer service, supports users' multi-dimensional deep understanding, and effectively models the dialogue context, with an accuracy rate of 95% in multiple scenarios.

This paper takes Huawei p50pro as an example, which is suitable for Harmony OS 2.0 JD.COM V10.2.6 version.