What are the characteristics of a smart government?

"Smart Government", also known as "Government 2.", not only emphasizes the application of new generation information technology, but also emphasizes the innovation 2. characterized by user innovation, mass innovation, open innovation and * * * innovation, which will realize the government structure as a platform, and on this basis, realize the value shaping of government, market and society in coordination, and realize the transformation from production paradigm to service paradigm. Generally speaking, "smart government" includes four areas: intelligent office, intelligent supervision, intelligent service and intelligent decision-making.

1. Intelligent Office

In intelligent office, the traditional office automation (OA) system is transformed into an intelligent office system by means of artificial intelligence, knowledge management and mobile Internet. The intelligent office system has the function of memorizing the office behavior of civil servants, and can automatically optimize the user interface and system functions according to the responsibilities, preferences and frequency of use of civil servants. The intelligent office system has automatic reminding functions, such as agency reminder, email reminder, meeting notice reminder, etc. Civil servants know what needs to be handled without inquiring. The intelligent office system can sort the entrusted matters according to their importance and urgency. Intelligent office system has the function of mobile office, and civil servants can work anytime and anywhere. The intelligent office system integrates the government knowledge base, which makes it convenient for civil servants to inquire about policies and regulations, work processes, etc., and share other people's work experience.

2. Intelligent supervision

In intelligent supervision, an intelligent supervision system can automatically perceive, identify and track the supervised objects. For example, installing a monitor with face recognition function at major intersections can automatically identify fugitives, etc. By implanting biochips in prisoners and suspects, they can be tracked. Intelligent supervision system can automatically alarm and deal with unexpected events. For example, the monitoring of mountain deformation by using the Internet of Things technology can give an early warning of landslides. When a fire is detected, the building automatically cuts off the power immediately. Intelligent supervision system can automatically compare enterprise data, and find enterprise tax evasion and other behaviors. Intelligent mobile law enforcement system can automatically collect relevant materials according to the needs of law enforcement personnel, generate a ticket, and facilitate law enforcement personnel to perform official duties.

3. Intelligent services

In terms of intelligent services, it can automatically perceive and predict the services needed by the people and provide personalized services for the people. For example, if a citizen wants to go somewhere, the intelligent transportation system can choose an optimal route according to the traffic situation and give real-time navigation to the citizen. Install sensors on the zebra crossing, when the elderly, disabled or children cross the road, the intelligent transportation system can sense it, appropriately extend the red light time, and ensure that these people pass smoothly. Government websites provide scene-based services for the people and guide them to handle related matters.

4. Intelligent decision-making

In the aspect of intelligent decision-making, an intelligent decision-making system is established by technical means such as data warehouse, data mining and knowledge base system, which can automatically generate statistical reports according to the needs of leaders; Develop a "dashboard" system to assist government leading cadres in decision-making, so as to present the economic operation and social management in front of government leading cadres vividly, so that they can control the responsibilities assigned to their own regions and departments like driving a car.