What are the reasons for ICBC's mobile banking transfer failure?

A large amount of money can be transferred to the bank counter, but a small amount of money can be completely operated in mobile banking. ICBC's mobile banking has the transfer function, as long as the information of the account received is correct. If the transfer fails, remember to check what the system prompts.

what is the reason for ICBC's mobile banking transfer failure?

1. SMS verified payment limit exceeds the limit:

It means that the transfer limit has exceeded the current e-payment limit. Log in to mobile banking, search the "e-payment" function on the home page, and inquire about your current e-payment limit. When the page shows "adjustable", you can try to adjust the payment limit according to the page prompts, which shall prevail.

2. No authentication method is available:

1 After logging in to mobile banking, search the "e-payment" function on the home page to find out whether you have enabled ICBC e-payment and whether the payment limit meets your required payment amount;

2 The current login device must be a SMS verified payment binding device. If the mobile banking account has multiple mobile phones logged in, or the same mobile phone logs in multiple accounts. After logging in to mobile banking, reset the payment password binding device through "e-payment security management-quick authentication-payment password" and try again.

3. The limit of U shield and cipher exceeds the limit:

Log in to mobile banking, search on the home page and enter the "Secure Media Management" function to inquire about the current limit of U shield and cipher, and the transfer amount cannot be greater than the current limit. If it is necessary to raise the limit, I need to bring my valid ID card to any business outlet of ICBC, and I need to provide supporting documents to raise the U shield limit. If there are different regulations in different regions, I can contact the business outlet in advance for consultation.

4. No account opening bank for receiving account can be found during inter-bank remittance:

When transferring money to other banks, the account opening bank that cannot find the receiving account of other banks is suggested to contact the receiving bank to further verify the bank name. If you need to remit money to a local bank, please try to choose the receiving bank: city commercial bank, village bank, etc., and then follow the prompts on the page.

5. Incorrect remittance information:

1. If the collection and payment accounts are personal accounts of ICBC, the remittance of ICBC arrives in real time, so if the funds are successfully remitted, it means that the payee name and account information you entered are consistent, and the funds cannot be returned. Please contact the payee for settlement.

2 if the payment account is a personal account of another bank and the collection account is a personal account of ICBC, the account name and card number information of the collection account will be checked. if the information is incorrect, the funds will be returned to the remitting bank.

3 if the payment account is an ICBC personal account and the collection account is an individual account of another bank, the receiving bank will check whether the information is correct after the remittance. If the information is incorrect, the funds will be returned. Please wait patiently for the processing result. The specific refund time depends on the receiving bank, and it will be credited in time after receiving the refund.

VI. Insufficient balance:

When the savings card is used for remittance, the available balance of the card is sufficient. You can check the account balance and available balance by clicking the card number through the "Home-Account" function of mobile banking. If the current balance is inconsistent with the available balance, please recall whether the funds are frozen due to pre-authorization, reservation for purchasing wealth management products, etc.

VII. No authorization for external transfer:

Through the function of "My-Security Center-More-Transaction Authorization Management" of mobile banking (the processing conditions must be met), self-service authorization for external transfer is enabled as prompted; If you can't handle it yourself, you can bring your valid ID card to any business outlet of ICBC nationwide.

The reasons why ICBC's mobile banking can't transfer money or the transfer fails are described above. If the situation you encounter is not as mentioned above, it is recommended to consult the customer service of ICBC's bank card in time or go to the outlets to inquire.