How to visit loan customers back on WeChat

Understand customer needs and maintain good communication relationships. WeChat return visit loan customers:

1. Understand customer needs: WeChat return visit loan customers need to get in touch with the customer by sending WeChat, inquire about the customer’s loan usage, understand the customer’s satisfaction with the loan service, and collect Feedback from customers so that loan companies can further improve their services.

2. Maintain a good communication relationship: WeChat return loan customers need to establish a good communication relationship with the customer, so that we can better understand the customer's needs and feedback. WeChat return visits can communicate with customers through polite language, friendly tone and patient attitude, so that customers can feel the care and service of the loan company.