Received advertising information from JD.COM.

Generally speaking, if you don't use them yourself, you don't have to pay attention to these messages at all. The best way is to block them directly. Because there are many people who cheat by phone now, if you respond, you may be cheated or even suffer economic losses. Therefore, although the internet age is convenient, we should also pay attention to our property safety.

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If you receive spam messages, you can send a message to the merchant. They will reply to the text message to confirm and handle it. The reporting method is as follows: China mobile users put the sender number in front of the spam message content, separated by *, and then forward it to "10086999"; Subsequently, China Mobile will reply to the user via SMS, indicating that it has received the reported bad information and will handle it accordingly. The sender number and content of spam messages sent by China Unicom users to "100 10"; After receiving the user's report, it will also reply to the SMS to remind the user.

If it is illegal information, the communication department will forward it to the public security department. Generally speaking, if you don't use them yourself, you don't have to pay attention to these messages at all. The best way is to block them directly. Because there are many people who cheat by phone now, if you respond, you may be cheated or even suffer economic losses. Therefore, although the internet age is convenient, we should also pay attention to our property safety.

Real name information is not your own: if your mobile phone number is used and the real name information is not your own, you don't need to cancel your real name. You can re-register your JD.COM account with this mobile phone number. The registration page will prompt you that your mobile phone number has been registered. Please choose not mine, continue to register, complete the registration according to the prompts on the page, and then use your own information to authenticate the new account.

Change of identity information (ID card upgrade, name change, etc.). ).): In this case, you can click to try to modify the real-name authentication according to the page prompts. 3. Real name information is occupied by other accounts: 1. If your real name information is occupied by other accounts, I suggest you directly retrieve the original real name account and continue to use it. If you remember the mobile phone number/email address/user name of the original account, and the original mobile phone number is no longer used, please log out of the previously logged-in account and log in again. Click Forgot Password-Enter User Name/Email/Original Mobile Phone Number-Authentication-Set a new login password, change the mobile phone number according to the page prompts, and continue to use the original real-name account; ② If you don't want to use your real name account and want to re-authenticate your real name in other accounts, please use your non-real name account to log in to Jingdong Financial Computer for self-help appeal. After submitting the materials, you will reply to the appeal result by SMS within 3 working days. If the above suggestions can't be operated or you just want to cancel the real-name authentication, if you have started financial business, please click here to log in the account that needs to cancel the real-name authentication, and follow the prompts on the page to cancel the real-name authentication.

Operating environment: JD.COM application version V 10. 16.