My mobile phone number is out of service. How can I make it right?

The recovery method of the stopped mobile phone number is as follows:

1. Recovery method of mobile phone number of downtime: If the downtime is just overdue, it can be recovered after payment in the business hall. If it's more than 24 hours, you need to find a manual customer service to pay and resume opening. Mobile phone number 10086, Unicom phone number 100 10, and telecom phone number 1000.

2. Downtime means that the mobile phone service is suspended, and users can't use all services such as calls, text messages and the Internet. There are generally two kinds of downtime. One is that the user actively applies to the operator to suspend the mobile phone service by reporting the loss or stopping the phone number. The other is that the communication operator suspends the user's mobile phone service when the user's mobile phone account balance is zero or the given credit line has been consumed.

Brief introduction of downtime

In June of 20 16, six departments jointly issued the Notice on Preventing and Combating Telecommunication Network Fraud, which emphasized that the real-name registration system rate of all telephones should reach 96% by the end of June of 20 16 and 100% by the end of the year. Anyone who fails to register real identity information within the specified time will be turned off. Beijing Mobile, Beijing Unicom and Beijing Telecom have announced that during the period from 10 to 15, mobile phone cards not registered in real-name registration system will be discontinued in batches.

There are two main ways to register the real name of mobile phone number: face-to-face authentication in business hall and online certification. Among them, the online accreditation link is different from the information such as photos of hand-held ID cards submitted before. Since last month, operators have switched to video recording for authentication. You need to record a real video of the owner of the mobile phone number and upload it before you can complete the application for re-registration in the real-name registration system.