Palm communication was unable to obtain user information.

Hello, what is the reason why Palm Com can't get the user information? The reason why Palm Com can't get user information is the problem of the server. Because it is also possible that there is something wrong with the software server, and new steps are being upgraded. You only need to wait for a while to recover. User information refers to some basic information about users, such as user preferences, user segmentation, user needs and user contact information. User information is mainly divided into three types: descriptive information, behavioral information and related information.