Run, I can't get the time information.

What you want to ask is what happened when you didn't receive the timing information? No chip, chip failure, etc. According to the query, run and official website display.

1. If you don't carry a chip when you run, you won't be able to receive timing information.

2. If the chip fails to work normally, it will also lead to the failure to receive timing information. At this time, you need to contact the official customer service to solve it.