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Why can’t I receive text messages on Samsung Galaxy Trend3?

Dear Samsung users:

It is recommended that you follow the following methods:

1. Edit a text message on your mobile phone and try sending it to yourself.

2. Try using another SIM card to receive text messages.

3. Back up the data in the phone (contacts, text messages, pictures, etc.), and then try to restore factory settings (Settings--Reset/Privacy--Restore factory settings).

If none of the above methods work, there may be a problem with the internal program. It is recommended that you bring your phone's three-guarantee voucher and send your phone to the nearest Samsung service center for engineers to check the machine.

For the specific location of Samsung Service Center, please click the following link: .samsung.com/support/ServiceLocations.asp

Samsung Enterprise knows that it will provide you with high-quality solutions and answer your questions with heart. Question, I hope to receive your satisfactory evaluation.