Lenovo music mobile phone can't receive short messages. That's what happened.

Hello, thank you for choosing Lenovo products.

I'm sorry for the inconvenience.

In view of the problem that your short message cannot be received normally, we suggest you refer to the following troubleshooting steps:

1. Near the rush hour, too many users may visit the base station, which is caused by the network congestion of operators. I suggest you try to change the time period and environment, and at the same time compare it with other users around you.

2. Please confirm again whether all the contact information can't be received normally. If it is a personal contact, I suggest you recall whether you have set up a blacklist of relevant contacts, or use some third-party message interception related functional software;

3. It may be caused by insufficient storage space. Please enter the information interface-press the menu key-Settings to check whether the SMS is stored on the SIM card by default. It is recommended to switch the storage location and lead to the space of the mobile phone. In addition, you can also set to check whether the space of the mobile phone is enough.

4. Rule out the above possibilities, or it may be caused by abnormal SMS program settings. It is suggested that you can enter the information interface, restore the default settings, and observe the attempt;

5. If possible, it is recommended to replace other SIM cards to see if you can send and receive SMS normally. Do not rule out that it is caused by an abnormality in your SIM card;

6. It cannot be improved after the above operations. I suggest you back up the fuselage data and restore the factory settings to see if it can be improved.

If the problem still cannot be effectively solved, for your normal use in the future, it is recommended that you take time to go to a nearby Lenovo authorized repair station for specific inspection and treatment.

Lenovo authorized after-sales on-site inquiry:/servicestation.aspx.

I hope the above reply will help you, thank you for your support to Lenovo, and wish you a happy life.