How to ensure the living needs of the elderly during epidemic prevention?

Hello, this netizen, let me answer your question. During the epidemic prevention period, it is now possible to establish a ledger for the elderly and reserve a service channel for the elderly in the service industry to effectively protect the needs of the elderly.

? A few days ago, according to media reports, on March 25, an elderly person living alone in Changchun went downstairs to buy food in the supermarket because there was not much food. According to the requirements of local epidemic situation, supermarket shopping should be carried out through the internet or telephone, and non-contact shopping should be implemented. The supermarket tells the elderly to shop by phone or online, but the elderly will not shop by mobile phone and reflect the shopping demand to the grid leader. As the whole staff was being tested for nucleic acid on that day, at around 7 pm, after the grid leader completed the nucleic acid testing task, the relevant materials were sent to the elderly.

? ? Examples in media reports suggest that we should care about the lives of the elderly during epidemic prevention. In my opinion, we should draw inferences from others and try to avoid such things. It is particularly important to ensure the life of the elderly during the epidemic.

? ? The first is to establish a ledger for the elderly. The elderly are vulnerable groups, especially during the epidemic, so it is particularly important to care for the elderly, especially those living alone. In this regard, I think the community, as the most basic self-governing organization of residents, should establish an account for the elderly while completing the epidemic prevention task, register the situation of each elderly household, and establish a two-way communication mechanism between the community and the elderly, so that when the elderly have problems in their lives, they can find people, do things well, solve problems, and let the elderly feel that the epidemic is ruthless and there is love in the world during the epidemic.

The second is to reserve service channels for the elderly in the service industry. According to the current policy, in order to avoid crowd gathering, shopping malls and supermarkets will take the form of telephone and internet for shopping. In view of the fact that the elderly are unfamiliar with smart phones, the public service industry should continue to set up or reserve service channels for the elderly to provide convenience for the elderly, especially those who can't use smart phones. The service window will meet the needs of the elderly. On the basis of keeping a safe distance and doing a good job in prevention and control, online and offline dual-track services will be implemented for the elderly to further protect their living needs during the epidemic.

The third is to issue contact cards for the elderly. The community issues contact cards for the elderly, which indicate the contact information of community contacts, grid workers and online shoppers. When the elderly encounter shopping and other matters, they can call the community phone. The community is responsible for helping the elderly order food, buy food, deliver food and deliver it home. Contact card staff should communicate with the elderly at any time, ask their living needs and solve practical problems.

In short, epidemic prevention is a major event, but how to protect the needs of the elderly is equally important during epidemic prevention. As the saying goes, the solution is always more difficult than it is. Think more about the needs of the elderly around you and really know what special groups such as the elderly are, and the problems of the elderly will be solved.