When the balance happens to be 0 yuan, will it be considered as arrears?

The balance "0" is not considered as arrears. If you need to inquire about the arrears, you can log in to the online business hall/homepage, and click phone bill inquiry > account balance to inquire about account balance, customer name, available balance, mobile phone number and frozen balance information. If you owe money, your available balance is negative or zero. Post-paid users can click phone bill query > bill query > historical bill to view the actual total amount payable last month. If you have any questions after the inquiry, you can contact customer service 100 10 for verification.

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