What should I do if my mobile phone receives a MMS and sends a confirmation text message, but cannot receive the MMS?

First call the operator's customer service to confirm whether the GPRS function is enabled, and then check the mobile phone's MMS settings. The specific setting method can be obtained from the operator's customer service or the mobile phone manual. If the settings are correct, if you still cannot send and receive, turn off the phone and try again. If it still doesn't work, take out the card and put it on someone else's phone that can receive MMS messages normally and try again. If it's stuck on someone else's phone and can't be used, call the operator's customer service to report a problem. This is a card problem; If it works on a mobile phone, it’s just a problem with the mobile phone