Momo cannot receive information association s850 after locking the screen.

I'm sorry for the inconvenience.

According to your description, please refer to the following operations and suggestions.

Here, it is recommended that you stop the third-party screen locking operation or uninstall the program before using it, and observe that the software is abnormal or prominent, which makes it impossible to receive short messages.

If you still can't receive SMS after uninstalling the third-party screen locking software, we suggest you refer to the following troubleshooting steps:

1. Near the rush hour, too many users may visit the base station, which is caused by the network congestion of operators. I suggest you try to change the time period and environment, and at the same time compare it with other users around you.

2. Please confirm again whether all the contact information can't be received normally. If it is a personal contact, I suggest you recall whether you have set up a blacklist of relevant contacts, or use some third-party message interception related functional software;

3. It may be caused by insufficient storage space. Please enter the information interface-press the menu button-more functions and settings-more SMS settings-SMS storage location to see if SMS is stored on the SIM card by default. It is suggested to change the storage location and lead to the mobile phone space. In addition, you can check whether the mobile phone space is enough in the settings.

4. Rule out the above possibilities, or it may be caused by abnormal SMS program settings. It is suggested that you can enter the information interface-press the menu button-more functions and settings-more SMS settings-restore the default settings to observe the attempt;

5. If possible, it is recommended to replace other SIM cards to see if you can send and receive SMS normally. Do not rule out that it is caused by an abnormality in your SIM card;

6. It cannot be improved after the above operations. I suggest you back up the fuselage data and restore the factory settings to see if it can be improved.

If the problem still cannot be effectively solved, for your normal use in the future, it is recommended that you take time to go to a nearby Lenovo authorized repair station for specific inspection and treatment.

You can visit /ServiceStation.aspx to see the nearest site. The business hours of maintenance stations are generally from 9: 00- 18: 00 from Monday to Sunday, except holidays, and local stations will adjust slightly according to their own operations. I suggest you call for detailed consultation before you go. Please refer to it.

You are welcome to contact us at any time or visit Lenovo Lewen Bar () for consultation and understanding.