What should HR do if the employee resigns by email?

When an employee resigns by email, the human resources department can take the following steps:

1. Confirm the intention to resign: First, HR should verify whether the letter is really sent by the employee himself and confirm his intention to resign. You can confirm the authenticity and reasons of resignation by telephone or face-to-face communication with employees.

2. Notify relevant departments: Once the employee's intention to resign is confirmed, the Human Resources Department shall promptly notify relevant departments so as to arrange subsequent work handover and personnel adjustment. If employees play a key role in special positions, it may be necessary to formulate remedial measures to ensure the continuity and smooth transition of work.

3. Settlement of salary and benefits: HR should communicate with employees to ensure that employees understand the timely settlement of last salary and other related benefits. This includes confirmation of resignation date, settlement of unused annual leave, resignation compensation (if applicable), etc.

4. Handling resignation procedures: According to company regulations, HR should guide employees to handle resignation procedures, including returning company property, revoking employees' system access rights, and handling social security/provident fund transfer procedures.

5. Conduct exit interview: HR can arrange exit interview in order to understand the reasons for employees leaving and the company's work for employees. In this process, HR can listen to the opinions and feedback of employees and provide valuable insights for improving the organization and employee experience.

6. Maintain the relationship of the resigned employees: It is very important to maintain the relationship of the resigned employees, whether by email or by other means. HR can provide resignation certificates, letters of recommendation and other support, and maintain good communication and care, so that employees can maintain a positive impression of the company after leaving the company.

It should be noted that due to the different policies and processes of the company, the specific processing steps may be different. Therefore, the human resources department should handle it according to the company's regulations and procedures, and ensure proper communication and consultation with employees.