Joke Collection Website - Blessing messages - Financial telemarketing speech opening for 3 minutes?
Financial telemarketing speech opening for 3 minutes?
Hello!
We're from the investment department of the bank. I'm Li Li, a financial consultant. Do you have any plans to invest in wealth management products in the near future?
Let me introduce to you that our bank has financial products with maturities of six months, one year and five years.
Which issue do you want to know and what is your investment budget?
May I recommend it for you?
What should I call you?
I wish you a happy life, goodbye!
Second, the best vocabulary for telemarketing loans.
The sales rhetoric of telephone loan is similar to other sales rhetoric, except that your product is loan, which is an effective marketing to find target customers, so we know that the sales rhetoric of telephone loan can be designed by changing products. If the customer says "I don't have time to go", then the loan officer should say "I understand". I never have enough time. But in just three minutes, you will believe that this is absolutely important to you. If the customer says, "I'm not available now!" "The loan officer should say," Since you are busy now, I won't bother you for the time being. Is Monday morning or Tuesday afternoon convenient for you? "I'll contact you then!" If the customer says, "Please send me the information", then the loan officer should say, "Well, sir, what is your micro signal? I'll add you later and send you the details of our side. You can get to know it first. If you have any questions, please ask me here! " (The purpose is to add the customer's WeChat) If the customer says "I have a lot of money and don't need a loan", then the loan officer will say "At first glance, you are a person with investment ideas. It should be fun for a rich man like you to use Qian Shengqian! I have met several rich people like you, but they will still create more wealth through loans! " If the customer says, "I want to make a decision, I have to discuss it with my family first!" " Then the loan officer should say, "I totally understand, sir." When can we talk to your partner? "If the customer says," we will contact you again! "Then the loan officer should say," Sir, maybe you don't have much intention at present, but I'm still glad to let you know more about our products, which may be of great help to you in the future! "The opening remarks can be made in the following ways: 1. Introduce others. Hello, madam/sir, I'm Li Ming, the account manager of a company. Your good friend XX is a loyal user of our company. He suggested that I call you. He thinks our loan products are also suitable for you. 2. Self-reported Practice Salesperson: Miss/Sir, hello, I'm XXX from a company. Pretend to be familiar with the opening method Salesperson: Hello, Miss/Sir, this is xXx from a company. How have you been recently? 4. Salesperson: Hello, is this miss/sir? Guest: Yes, what is it? Shop assistant: hello, miss/sir, this is xXX from XX Company. The main reason for calling you today is to thank you for your consistent support to our company. Thank you!
Third, the bank loan telemarketers do not need to answer.
1. Overcome psychological fear
I think most people who enter the telemarketing industry have experienced this process. How to do telemarketing well? At first, some people will think that they just call every day. What is there to be afraid of? Making 100 or 200 calls may not feel anything. What if they all refuse you? If you are asked to call 120 every day, most people will refuse your call. What will happen? Then we will be afraid to see the mobile phone, staring at the phone number in a daze, afraid to dial out. Even if we get up the courage to dial out, we secretly hope that the other party will never answer. After this series of reactions, we will start to be afraid, afraid and confused. Why is this industry so difficult to do? Why don't customers accept me?
In fact, not only you personally have this idea, but everyone does, but you must know the 28 law and the law of large numbers. As long as you keep fighting, this deal may be the next one. Some people may think that this is self-consolation, but it is actually the experience summarized by predecessors. In other words, if there is no income from calling, why did the company invite us to call? Companies hire us not to torture us, but because they can make money. If he can make money, won't you?
2. Improve telemarketing skills and oral expression skills.
If you have overcome your psychological fear, congratulations, you are better than 60% telemarketers, because many telemarketers can't overcome their psychological fear and have resigned at this time. Or because it didn't improve, it was dismissed by the company.
Then 40% of our telemarketers will stay. The following is to improve your telemarketing skills and words. At this time, even if we don't have the timid psychology before, we will often be stumped by various questions from customers because of our unskilled business.
It doesn't really matter. It is normal. If your company is a regular telemarketing company, the company will actively organize these employees to carry out speech training and skills training. What you need to do is to use snacks in every training and complete the homework assigned by the instructor, so the basic problem is not big. It doesn't matter if your company doesn't have similar professional training. We can consult our predecessors, sort out their customers' doubts and tactics, and memorize them. Then these tactics will be yours if you practice them a few more times. Over time, your telephone skills will improve a lot.
It must be remembered that only in practice can you make the fastest progress. Don't be afraid to tell your customers that you have plenty of customers, but if your ability is not improved now, when will it be?
3. Communicate with customers face to face
The telephone is just a tool. If you think you and your customers are developing well, you can talk face to face. Even if you can let the customer place an order over the phone, you will always send the invoice and contract to the customer, right? At this time, it is necessary to communicate face to face with customers.
However, many salespeople are in front of customers, which is completely different from the salespeople on the phone. He answered whatever the customer asked and became a complete commentator. I don't know what to say when the customer has no problem. You still need to practice more at this time. Of course, if your customers are about to make a deal, or have already made a deal, then you should try not to practice with such customers. After all, closing a deal is not easy. If seniors are going to visit customers, we can follow behind and pretend to be helping, but we are actually learning from experience, which is much better. I used to like to meet customers with old employees. What's wrong with being a second child?
4. The customer makes a deal
Other places are ok at this stage. There's a question to say. Many salesmen have developed a good relationship with customers, and it's time for customers to sign the bill. At this time, they hesitated and were embarrassed to speak. This happens all the time, especially for beginners. In fact, we need to know what we are doing so hard. If what you sell is really beneficial to your customers, there is no need to worry at all. You're helping him. Deal is deal, feelings are feelings. Customers are also very smart. Since he decided to buy from you, he must have thought it over, so at this time, there is no need to expect and push the order decisively.
5. Maintain customers
Just because things are sold doesn't mean everything will be fine. Call often and ask each other how things are used. A little longer, you can visit again, keep your feelings and pave the way for customer reference. Of course, if you become good friends with this client.
Successful telemarketing landlords can take a look at this, hoping to help you.
Fourth, mortgage credit loan sales, how to say it will be better.
Loan conditions of mortgage loan:
Have a legal status;
Have a stable economic income, have the ability to repay the loan principal and interest, and have no bad credit record;
There is a legal and effective purchase contract;
If the newly purchased house is used as the maximum mortgage, it must have a legal and effective purchase contract, the age of the house is within 10 years, and the down payment of not less than 30% of the total price of the purchased house has been prepared or paid;
If the mortgage loan has been purchased, the original mortgage loan has been repaid for more than one year, the loan balance is less than 60% of the value of the mortgaged house, and the mortgaged house has obtained the property ownership certificate, and the age of the house is within 10 year;
Being able to provide effective guarantee recognized by the loan bank;
Other conditions stipulated by the lending bank.
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