How to solve the problem that the order of JD.COM Mall was cancelled without reason? I don't want a refund, but I want him to continue mailing. What should I do?

In JD.COM, the order 164 has been paid and delivered, and the points department asked me to pick it up myself. When I arrive, I will be told that all orders have been cancelled. I am a dealer. Even so, the sales contract was established. What a sad JD.COM! Order number: **9286620, etc. I have such a large amount, that is to say, give me points Oh, my God, the customer service in JD.COM said personally: If I buy again, I will be a dealer, which means that JD.COM's points have been changed to Beijing 30, and if I buy again, I won't be able to buy it. Is there no king's law in the world? I want to sue, JD.COM. See you in court. We have brothers and sisters like me. Let's appeal together