What is the responsibility of the hotel account manager?

1. Obey the arrangement of the department manager and participate in various reception activities. ?

2. Keep close contact with business customers and important guests, and assist the department manager to handle daily affairs.

3. Actively carry out market research, explore potential customers in time and increase new customers while maintaining old customers.

4. Keep abreast of the new trends and recent arrangements of customers of all units, make work plans and carry out marketing activities in a timely manner.

5. Keep abreast of the new trends and market information of peers, provide information and reasonable suggestions for managers to make work plans, and assist managers to carry out marketing activities. ?

6. Carry out planned sales activities and conduct sales visits. After the sales call, the salesperson should write a sales call report. And establish files, improve marketing programs, and develop new customers in a planned way.

7. Management department's equipment, office supplies and articles. ?

8. Responsible for all customer affairs, including visiting, filing and collecting money.

9. Check the sales work and plan implementation in time. The sales manager should exchange information frequently and coordinate the promotion activities of important guests. ?

10. In case of major festivals, send congratulatory letters or cards to units and individuals with business contacts, old customers and regulars, such as what commemorative activities the hotel holds and invite customers to participate.

1 1. Attend the meeting every afternoon and report the work progress to the department manager.

12. Complete other tasks assigned by the department manager. ?