Questions about express delivery

Shentong Express Company must have transferred the package to Shunfeng Express Company, so the single number in your hand will be empty.

According to my experience in express delivery for more than two years,

There are two possibilities. First, the insiders of Shunfeng Express take the goods as their own, and then report the accidental loss of the goods to Shunfeng Headquarters. Second, the salesman with downwind damaged your goods.

(In both cases, the courier company will do everything possible to avoid customers' complaints, and after a long time, customers will not pursue them. )

Our express delivery company is in Shenzhen. Last year, our company sent nine computers to Beijing for a customer, and then we transferred the goods to Yunda Express (because our company only took products from the Pearl River Delta). Customers in Beijing only received 3 sets, and 6 sets were missing. Later, when the customer pursued it, we were afraid to answer the phone.

later, after a long time, customers compromised, and our company lost three times the freight, more than 2, yuan.