When handling the bank card, the staff said that my mobile phone number was bound to a stranger's ABC bank card. Will the bank inform that person to untie it after a while?

If you find that your mobile phone number is occupied by others (including receiving short messages from others by mistake) when using "mobile phone number for online banking security authentication, handheld banking, SMS banking, SMS service, etc.", you can apply for deleting duplicate mobile phone numbers under other customers' names at any domestic business outlets with your valid identity certificate and "proof of holding mobile phone number".

Mobile phone number holding proof materials include the following two types:

1. If you hold the mobile phone number for three months, you must hold the mobile phone payment list issued by the operator for three consecutive months;

2. If you have held the mobile phone number for less than three months, you must hold the information receipt issued by the operator when purchasing the number as proof.