Can the seller delete the bad reviews of idle fish, Zhihu?

Sellers can't delete comments, but buyers can modify them like Taobao comments.

Idle fish does not give the seller the entrance to delete bad reviews, so it is impossible to delete or change bad reviews; Otherwise, the seller or buyer can modify the comments at will, and the comment function is unnecessary.

If you encounter a malicious seller, you can try to report the buyer, make a malicious evaluation, or show the problem to customer service; Bad reviews of idle fish buyers cannot be deleted. Even if the idle fish seller finds the idle fish buyer to negotiate, the idle fish buyer can't modify or delete the bad reviews after agreeing to modify the comments.

If it is not manual evaluation, but automatic evaluation by the system, it will not be praised. This is different from Taobao. For example, if a seller sells a thing without a buyer's evaluation, the system will automatically let the evaluation expire, and the idle fish will display on the seller's page: * * * * received 1 comments, 0 favorable comments and one buyer.

The influence of bad reviews of idle fish on sellers

Bad reviews will lead to the loss of store traffic, which in turn will lead to the decline of idle fish store data and greatly reduce the conversion rate. Therefore, when the bad review of idle fish is found, it is necessary to eliminate the bad review as soon as possible to recover the loss of traffic. It is also necessary to serve customers as well as possible, communicate transaction problems as much as possible, and solve the problem of bad reviews of idle fish from the root.