10086 how to transfer to manual service?

Dial 10086 directly and press 0 to turn to manual service, or press 0 to turn to manual service after entering the corresponding business processing section.

10086 mobile customer service hotline provides users with professional services such as business consultation, business acceptance, complaints and suggestions on mobile communication 24 hours a day through manual, automatic voice, short message, fax and email.

China Mobile's mobile phone customers are free to call 10086 in China (the long-distance charges generated by the call are charged according to the facts), and the calls to 10086 are free. 10086 China mobile hotline number is a fully upgraded version of the original customer service numbers 1860 and 186 1, which has been used since June, 2006.

10086 automatic voice system provides customers with some business inquiry, handling and hot business consulting services; If customers need to communicate, they can also call 10086 and press 0 to transfer to the manual service desk. 10086 SMS business hall, customers only need to send the corresponding content to 10086 to handle or unsubscribe from a certain business.

Brief introduction of China Mobile

China Mobile Communications Group Co., Ltd. is a central enterprise established on April 20, 2000 according to the overall deployment of the national telecommunications system reform. 20 17 12, China Mobile Communications Group Company changed its corporate system. The enterprise type was changed from a state-owned enterprise to a wholly state-owned company and renamed as China Mobile Communications Group Co., Ltd.

China Mobile is a mobile communication operator based on GSM, TDD-LTE and FDD-LTE networks. China Mobile wholly owns China Mobile (Hong Kong) Group Co., Ltd., and China Mobile Co., Ltd., which is controlled by it, has set up wholly-owned subsidiaries in 3/kloc-0 provinces (autonomous regions and municipalities directly under the Central Government) and Hong Kong, and listed in Hong Kong and new york.

Mainly engaged in mobile voice, data, broadband, IP phone and multimedia services, and has the right to operate computer internet international networking units and international import and export business. The registered capital is 300 billion RMB, the asset scale is nearly10.7 trillion RMB, and the total number of employees is nearly 500,000.