The courier didn't send it, but I received a text message saying that I had signed for it. Why?

You can contact the seller to verify. Usually, the courier company will enter the receiving information in advance and then deliver the goods. If the goods have not been delivered for a long time, you can initiate a refund application for processing. Express delivery shows that receiving goods is a problem of express delivery, but the seller needs to prove that you have signed for the goods in the refund application, otherwise the refund application will support your refund.

Sign new regulations:

The national standard for express delivery service, which came into effect on May 20 12, explicitly stopped the provision of "sign before inspection", which has been criticized by consumers and is expected to end.

The National Standard for Express Service, which came into effect on May 12 and 1, stipulates that when a courier company delivers an express mail to the recipient, it shall inform the recipient to receive it in person. For payment collection express, online shopping, TV shopping, mail order and other express mail, the recipient can check the contents before signing. At the time of acceptance, the appearance and quantity of internal parts can be counted, but the internal parts cannot be tried out or the product function test can be carried out. This provision means that express delivery companies will have no right to ask consumers to "sign before inspecting".