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How to show humanistic care for dying patients in clinical nursing
"Humanistic care" means caring about people's living conditions, affirming people's dignity and living conditions in line with human nature, and pursuing people's liberation and freedom. In a word, humanistic care is concerned about people's survival and development, that is, caring, loving and respecting people.
Embodying humanistic care in nursing management is the need for the stable development of nursing team, improving the quality of nursing work and enhancing the competitiveness of hospitals. Clinical nursing is a special service industry. The service group is patients, who have high and accurate requirements for professional skills and great responsibilities. Because women account for the vast majority of the nursing team, they play the role of caregivers, protectors and caregivers of patients in hospitals, and also play the role of wives, mothers, daughters and daughters-in-law in families. Long-term heavy work, repeated night shifts and frequent role changes make nurses physically and mentally exhausted and fearful. The resignation behavior of nurses directly leads to the decline of nursing quality and the increase of labor cost, which seriously affects the stable development of nursing team. Implement humanized nursing management, create a relaxed and harmonious working atmosphere for nurses with the concept of humanistic care, convey emotions in time, properly solve various difficulties, and ensure that nurses can work with peace of mind. Improve the owners' sense of responsibility, fully mobilize their enthusiasm, and provide patients with better quality nursing services with the greatest enthusiasm.
2 How to embody humanistic care in nursing management
To embody humanistic care in nursing management, we need to start from the following aspects:
2. 1 Work aspect
2. 1. 1 Reasonable scheduling is a timetable for reasonably arranging nurses' work, study and life, and the head nurse cannot regard scheduling as a means to exercise power. (1) On the basis of adhering to the principle, we should consider the feelings of nurses, and at the same time meet the needs of work, consider the needs of nurses, and establish a "Nurses' Shift Requirements Book", so that nurses can inform themselves of the rest days they need in advance, and the head nurse will be on duty during holidays, so as to meet the needs of nurses on vacation as much as possible, and make use of holidays to reunite with their families and adjust their mood; (2) Arrange corresponding work and tasks according to each nurse's ability, so that nurses will not think that the head nurse's scheduling has personal feelings and favors one over the other; (3) Reasonable staffing should be considered when scheduling: Nurses with different moving speeds, seniority and abilities should be matched with each other in staffing before and after night shift, day shift and middle shift, so as to improve work efficiency and do a good job of passing, helping and leading.
2. 1.2 learning and training nurses are not only health caregivers, but also educators, managers, researchers and practitioners. Strict implementation of health care activities requires not only superb technology and profound knowledge, but also the ability to diagnose and deal with health problems. In reality, when they are promoted to professional titles, they have to face the requirements of academic upgrading, writing papers and topics. The head nurse leads the department staff to learn new knowledge, new theories and new technologies. Find and summarize the problems existing in the work and carry out scientific research activities. I not only actively write my own papers, but also inspire everyone, guide everyone to pick up pens, participate in paper writing, and collectively feel the fun of scientific research. And give personalized training guidance according to people's needs, and strive for opportunities to go out for further study. On the one hand, it can improve the comprehensive ability of nurses, on the other hand, it can meet the needs of nurses' self-realization, which greatly mobilizes nurses' sense of responsibility, enthusiasm and creativity.
2. 1.3 business support The role orientation of head nurses in the new era is not limited to nursing management, but should also be proficient in their own professional knowledge, understand their new professional progress, and become a discipline leader. Nurses can admire in management decision-making, professional knowledge and nursing operation skills. When nurses encounter thorny problems, they should find ways to solve them, especially when the head nurse authorizes a nurse to take charge of a certain job, they should give certain professional guidance and psychological support, otherwise the nurse will feel incompetent to the head nurse. The team of nurses led by a head nurse supported by power is also unstable.
2. 1.4 Performance distribution Performance distribution is an effective economic lever to motivate nurses to work. If it can't be distributed reasonably, it will seriously hit the enthusiasm of nurses. Therefore, it is necessary to establish a performance distribution scheme that can reflect the principle of more work and more pay, the value of knowledge service and the hardship of each shift and post. The formulation of performance distribution scheme should adopt the way of democratic appraisal, fully listen to the opinions of nursing staff and obtain support and cooperation. Reasonable and fair performance distribution can mobilize the enthusiasm of nursing staff at all levels and improve the quality of nursing work.
2.2 All aspects of life
2.2. 1 Caring nurse is a diversified role, and each role gives her specific responsibilities and obligations. Therefore, we should care about their lives and difficulties, relieve their worries and let them devote themselves to their work. Send sincere greetings when you are sick; Send greeting cards for birthdays; Congratulate, praise and affirm achievements; Send a blessing message on holidays; The department has prepared a refrigerator and microwave oven, which is convenient for everyone to heat meals and let nurses feel the warmth of the group from the nuances. Nowadays, there are many young nurses. Head nurses should pay more attention to them at the right time, create more opportunities to make friends, be the leader of nursing work, and be friends and sisters in life, so that nurses have a sense of belonging and enhance team cohesion.
2.2.2 Decompression With the progress of society, people's health requirements are getting higher and higher, and nurses are also facing various pressures. The head nurse should not only affirm and understand the pressure, but also help relieve it. When they encounter grievances and troubles, they should be good at inducing them to vent their emotions and reduce their psychological burden. After work, we can organize group outings, dinners, singing and other recreational activities. Everyone can relax while receiving nursing care, which not only increases the cohesion of the team, but also makes the relationship between nurses more harmonious. Let nurses go into battle lightly and improve work efficiency.
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