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Vivo phone can't receive SMS and verification code. What happened?
1. Some SMS/MMS messages cannot be received.
1. Check whether the number blacklist is set in the harassment information interception.
Enter the information app-circle icon in the upper right corner-harassment information interception-blacklist management-number blacklist. If the number is blacklisted, incoming calls and messages will be blocked.
2. Check whether there is any third-party housekeeper software to intercept SMS/MMS.
Some security management software will intelligently filter the received SMS/MMS, so it is recommended to uninstall this application. The list of these softwares is generally named as "XX housekeeper" or "XX security assistant";
Please check if you just can't receive the SMS/MMS sent by Apple.
If you just can't receive SMS/MMS sent by Apple's mobile phone, you can receive messages sent by other mobile phones. It may be because your mobile phone number was bound to an Apple device before, and the other party sent you an iMessage instead of an ordinary SMS. Please refer to Apple's official instructions to unbind the mobile phone number from the Apple device. The specific steps are subject to Apple's official instructions.
4. Check whether the content of SMS/MMS contains sensitive words, which makes the mobile phone unable to receive it.
Ask the other party to use test SMS/MMS, such as sending: hello, thank you, etc. , check whether it can be received normally. If it can be received normally, it means that the SMS/MMS sent before may contain sensitive words.
Second, I can't get any short messages.
1, you can try to switch flight modes, or restart your phone after triggering the network and try again.
2. The third-party SMS/MMS APP may have compatibility reasons, so it is recommended to use the SMS APP that comes with the system. Go to Settings-Applications and Permissions-Rights Management-Permissions-Default Application Settings-Information and set it as Information.
3. It is recommended to put the SIM card on other mobile phones to receive SMS/MMS test. If you still can't receive SMS/MMS, it is recommended to consult the operator's customer service.
4. Go to Settings-System Management/More Settings-Backup and Reset/Restore Factory Settings-Restore all settings and follow the onscreen instructions.
Note: This operation will not delete the software or files, but only reset all setting options; For your data security, you can back up important data before operation.
Backup: enter cloud service-device cloud backup-backup data type-system data-return-immediately back up some backup system settings and desktop layout;
Cloud service-data synchronization-turn on WLAN and Bluetooth to synchronize data to cloud service.
If you still have more doubts, you can enter vivo official website-My-Online Customer Service-Enter labor and consult online customer service feedback.
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