Why did you send an inquiry message to 10086? My mobile phone can't receive the information returned by 10086 or the public information.

Hello, if your mobile phone can receive short messages from other numbers, there is no problem with your short message settings and communication channels. Generally, you have installed 360 security guards, information housekeepers and other software, and blocked short messages with special service codes such as 10086. I suggest you check the block box in the software to add these special service numbers to the white list.

If the above software is not installed, it may be the cause of mobile phone virus. It is recommended that you restore the factory settings or brush the machine under the guidance of professionals. If it is difficult to operate, it is recommended to operate on the mobile phone repair network.

Tip: Please back up your personal information before restoring factory settings or brushing your computer.

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