What is the responsibility of the store manager?

1, complete the tasks and indicators assigned by the company, and obtain sufficient benefits for the company.

2. Ensure the safety of the company's property and funds.

3. Coordinate interpersonal relationships, maintain friendly and cooperative relations among employees, and employees maintain a high-quality service attitude towards guests.

4, the implementation and execution of activities, according to the needs of planning, cooperate with the team to implement actions to achieve the ultimate goal.

5. Allocate and manage commodities and rationally allocate resources.

6. Handle feedback and complaints to improve customer satisfaction.

7. Put forward corresponding strategies and suggestions according to market changes.

8. Evaluate and check the daily work of employees, commend outstanding employees and urge backward employees.

9. Help employees improve work efficiency, provide positive guidance and impart knowledge and skills.

10, the maintenance of the store environment creates a comfortable and clean atmosphere and the maintenance of equipment ensures that everything works normally.

1 1, solve the work problems immediately without delay and complete the reasonable demands put forward by employees.

12, urge employees to work, supervise the progress of activities, and ensure the quality of work and the smooth completion of activities.

13, regularly carry out publicity activities on the company's image to enhance the influence of the store and enhance the company's image.

Extended data

The store manager is the title of the manager appointed by the chain store to manage a single store, or the title of the owner of a self-operated store, which is a new vocabulary in the tide of commodity economy.

Before business: intelligence gathering (weather, community or regional activities, advertising paper of competitive stores)

Before entering the store: patrol-around the store (signs are damaged) and at the door of the store (ground, glass).

Entering the store: confirmation-attendance of safe, advertising paper of competitive stores, fresh-keeping personnel and employees at all levels; Shop patrol: cleanliness, shortage of goods.

Morning meeting: yesterday's sales, today's goals, behavior and etiquette checks, plans for the day, and contact matters.

Preparation for opening a store: arrival status, post-DM goods, seasonal merchants, and Class A goods equipment.

POP advertisement-whether there are expired POPs in the store, and whether the POPs are posted and hung neatly.

Freshness inspection-whether defective fresh vegetables and fruits have been removed, calendar of temperature inspection and inspection status of freshness.

Cleanliness-the cleanliness in front of the store, the passage of the fresh food store, and the cleanliness of all kinds of fresh food utensils.

Other-shopping cart, audio equipment switch, lighting switch

Open a shop: open a shop to welcome guests

Commodities-daily delivery, shortage of fresh food, shipment of fresh promotional goods, and purchase of goods.

Freshness inspection-signature confirmation of fruits, vegetables and temperature inspection calendar

Back room-dressing room, fresh operating room

Cash register-customer queuing situation

Arrange alternate meals

Commodities: the arrangement of special sale commodities, and the situation of broken files before the peak.

Obstacles (highlighted) and shipping status in the shop visit aisle

Cashier: Check the queue status and sales volume.

Closing the store: collect spare parts, complete the work before the store, close as usual, clean up, check out at the cashier, check the water and electricity situation, and get ready to collect fresh goods at night.

operating duty

1, responsible for completing various economic benefit indicators issued by the company, including: annual sales revenue (broken down to months); Direct expenses of branches; Profit, turnover days, commodity loss rate, etc. ;

2. Responsible for the protection of the company's total capital investment; The company's funds include: various facilities and equipment used (occupied) by the branch, decorations invested in the branch, commodity liquidity reasonably occupied by the branch, reserve funds and other income;

3. Be responsible for the protection and confidentiality of the company's operating technical assets, and bear the behavioral responsibility; The company's technical assets include: registered (registered) company name, service mark, management mode, store layout, information system, employee training, accounting operation, information transmission and other company management systems;

4. Be responsible for the best and efficient information processing and behavior responsibility of the combination of commodity sales status, advantages and disadvantages of price competition in business circle and commodity structure in the company's sales management;

5. Be responsible for the management of goods procurement acceptance, goods display configuration, goods quality, goods import and unsalable goods elimination of the branch;

6. Determine the commodity prices of our store according to the commodity guidance prices and policies issued by the headquarters and the actual situation of the business circle;

7. Grasp the consumer demand of the target customers and manage and demand the goods well; Put forward suggestions to the headquarters on introducing new commodities and eliminating unsalable commodities;

8. Implement the promotion activities issued by the headquarters, and put forward the promotion requirements of the branch according to the actual situation of the branch;

9. Responsible for the management of the loss of goods in the branch;

10, responsible for the operation and management of equipment, cash, accounting and cashier terminals of the branch;

1 1, responsible for implementing employee attendance, gfd and clothing specifications of the branch;

12, to maintain the cleanliness and safety of branches and create a clean, tidy and comfortable shopping environment for customers;

13, responsible for handling customer complaints and opinions.

References:

Baidu Encyclopedia-Manager (the highest person in charge of the store)