Why can't mobile banking log in, showing network abnormality?

This is because the network connection is unstable. The following actions are recommended:

1. Check whether the mobile phone network connection is stable. It is recommended to try a wireless network.

2. Try to update the software version.

3. Click on the mobile phone application-Settings-Application Manager-Download-Select the problematic application-Clear the data.

4. Back up data (contacts, text messages, pictures, etc.). ), restore the factory settings and try to reinstall.

5. Update the mobile phone system version.

Matters needing attention in using mobile banking:

First, please download mobile banking and payment software from regular channels, and update the application of such apps regularly. Please be careful to identify fake websites and don't log in to mobile banking in the form of informal links. If you have any questions, please call the bank customer service hotline immediately.

Second, in order to ensure the security of your mobile device, it is recommended to use gesture password or password to protect the mobile device, and set the device to automatically lock after a period of time. Do not attempt to crack or modify the device, as this may expose the device to malware attacks.

3. If you use WiFi to connect to the Internet, please connect to your mobile banking website or application after ensuring the security of the wireless network. Do not use some important accounts, including mobile banking, online banking accounts, Alipay accounts, WeChat accounts, etc., when connecting key applications of public WiFi or general WiFi. Do not turn on the WiFi automatic connection function to reduce the risk of "phishing" WiFi connection.

4. If the APP has the option to save the password, it is recommended not to check it, and you must re-enter the login password every time you log in. At the same time, it is recommended to set more complicated login passwords and Alipay passwords, and modify them regularly. Don't use easy-to-guess passwords, such as birthdays, phone numbers, license plates, etc. At the same time, pay attention to the confidentiality of passwords, and don't tell others all kinds of password information during the transaction.

5. If you change your mobile phone number, please inform the bank to change the information in time. If your mobile phone is stolen, please call the bank to report the loss of your bank card.

6. Make sure that the mobile phone is near the person during payment or transfer by using the transaction and banking applications. Don't stay away from the mobile phone during the operation. In case of emergency, please end the current transaction and exit the APP system. At the same time, it is recommended to end the APP process after all use, and do not continue to run the system in the background.