JD.COM customer service wants the payment code. Can you give it? Is it safe?

safe. According to JD.COM, it is safe for customer service in JD.COM to give the payment code, because customer service in JD.COM will ask the user to provide the WeChat payment code when dealing with payment-related issues, in order to verify the user's payment ability and payment method, thus ensuring the user's payment safety. However, if the other party asks to send the payment code through social media, SMS, etc., there is a risk of being stolen, so it is recommended to send the payment code through a secure channel.