What will happen if the customer information status is abnormal when Qilu bank card transfers money?

Qilu bank card is risky, so go to the counter to handle the business. According to the website information of Qilu Bank, when Qilu Bank Card transfers money abnormally, it will go to the counter to handle the customer information status, suggesting that Qilu Bank Card is risky and needs to bring my certificate to the counter to handle business. Qilu Bank, formerly known as Jinan City Commercial Bank, headquartered in Jinan City, Shandong Province, was established in 1996. It is the first city commercial bank in China and the first city commercial bank in Shandong Province to set up and introduce overseas investment.