What are the common ways of communicating?

What are the common ways of communication?

What are the common ways of communication? With the continuous development and progress of society, science and technology are becoming more and more developed, and people’s communication methods have changed from From ancient times to the present, great changes have taken place, from the initial oral communication to the current communication with electronic products. Share below what are the common ways of communication. What are the common ways of communication 1

1. Face-to-face communication: It is the most common way of communication. This method is used for arrangements between superiors and subordinates, reporting work, and communication and coordination issues between colleagues.

2. Telephone: A method of audio communication between superiors and subordinates, and between colleagues using the telephone as a communication tool.

3. Orders: The superior leaders of an enterprise assign work and arrange tasks to subordinate employees can be called "orders". Orders are divided into oral orders and written orders.

4. Documents: The company’s issuance of relevant documents is a typical downward communication. For documents that are closely related to employees' interests or that require employees' unanimous compliance, thorough communication must be conducted with employees.

5. Meetings: This communication method can be divided into board of directors, management meetings, department meetings, all-employee meetings, etc. according to needs. All require attention to the efficiency of meetings. Meetings must have results and cannot be discussed without discussion. Decide.

Research shows that in a large company, the use of email reduces the time people spend on the phone by 80%, inter-office letters by 94%, photocopies and memos by 60% Reduced by 50%, greatly saving work costs and improving efficiency.

The main advantages of electronic communication are fast information transmission rate and low cost. The disadvantage is that it cannot pick up subtle, emotional, non-verbal cues for complex problems that need to be solved face-to-face.

For example, if the same sentence is spoken on a mobile phone and face-to-face with facial expressions and gestures, even if the same person listens to it, there will be two different experiences and feelings. Therefore, email is best suited for publishing day-to-day information that does not require a large number of complex exchanges. It is less suitable for conveying confidential information, resolving conflicts, and negotiating. What are the common ways of communication 2

1. Oral communication

Oral communication is the use of oral expression to transmit and exchange information, including face-to-face discussions, conversations, meetings and Speech etc. Its advantages are: information is transmitted quickly, the amount of information is large, the receiver can feel the sender's sincere feelings, and the sender can get immediate feedback and understand whether the conveyed information has been correctly understood. This is a two-way communication.

It makes both parties involved in communication both the sender and the receiver. The biggest disadvantage of oral communication is that it is inconvenient to record without preparation, and information is easily distorted and difficult to verify after being transmitted by multiple people.

2. Written communication

Written communication is the transmission and exchange of information in written form, including memos, letters, reports, computer files and other written documents. Its advantages are: it has clarity and accuracy, is not easily distorted during transmission, can be retained permanently, and the recipient can read it in detail for understanding according to its own time and speed.

The disadvantages are: information feedback is slow, the recipient may not fully understand the information, and the amount of information transmitted in the same time is not as large as oral communication.

Analysis:

In practice, some managers are often accustomed to finishing the work after talking on the phone, or overly believe in the function of oral communication, which often results in delays. things, causing losses. When the above situation occurs, work is delayed and it is difficult to clarify the responsibility.

Therefore, whether it is coordination, support, and communication between internal departments of the enterprise, or coordination, support, and communication between the enterprise and external parties such as suppliers and customers, there should be written communication letters, so that both It can ensure that communication is in place and facilitate verification.

3. Non-verbal communication

Non-verbal communication refers to non-verbal and non-written communication, that is, information communication using non-verbal symbols other than language, including clothing, Body language such as movements, expressions, gestures, sirens, traffic lights, tone of conversation, volume, sign language, flag language, etc.

Research shows that in face-to-face communication, 55% of the information comes from facial expressions and body language, 38% of the information comes from tone of voice, and only 7% of the information actually comes from vocabulary. Therefore, in a sense, how to say is more important than what to say, and appropriate use of non-verbal communication forms can improve the effectiveness of communication.

The advantage of non-verbal communication is that it is rich in connotation. The disadvantage is that due to differences in people's personalities and cultural differences in countries, sometimes communication can cause misunderstandings; in addition, the scope of non-verbal communication is limited and can only be used in face-to-face communication.

4. Electronic communication

Electronic communication is communication in the form of electronic symbols through electronic media, such as fax, telegram, email, video conference, telephone conference, and instant messaging. Tools (such as QQ, WeChat), etc. What are the common ways of communication 3

What are the changes in communication methods

With the development of mobile communications, high-end electronic products such as mobile phones and BP machines appeared in the 1990s. Mobile phone is the first generation of analog mobile phone, also known as mobile phone.

I still remember the classic scene when we were young: there was a "brick" big brother. He took it out at the right time, pulled out a long antenna, spent one yuan a minute on the phone, and shouted in the crowd: "Hey! Hey! You can't hear me clearly, please say it again." It attracted countless envious looks.

Not everyone can afford Big Brother, but BP is available to the general public. It has also been popular for a long time to wear a BP machine on the waist, especially the kind with a Chinese display MOTOROLA, there are more than one thousand, and there is a market, because it can be quite impressive. A very classic saying at that time: "Call me if you need anything"

With the rapid development of mobile communications, the second generation of analog mobile phones also became popular in 2000. Many people I started spending a month or two of my salary on a mobile phone, which cost 60 cents per minute and was charged in both directions. I was reluctant to make calls. For daily communication, I used text messages the most.

And the price is not expensive, only a dime per item, and can input 70 Chinese characters. There were several models at that time that people born in the 1980s should have used, such as Motorola V998, Nokia 3310, and Siemens 3508. They are so classic.

As time goes by, mobile phones become more popular, and everyone communicates through mobile phones in daily communication. With the rapid development of the Internet, new communication methods such as instant messaging tools OICQ (now QQ) and MSN have become popular.

MSN was brilliant for a long time before 2010. At that time, everyone used MSN for many communications at work because it had unique advantages, such as a simple interface, convenient communication, and no other miscellaneous functions. But it has withdrawn from the stage of history this morning.

QQ appeared in 1999. In April 2000, the number of QQ user registrations reached 100,000. By December 2002, in just over two years, the number of users exceeded 100 million, and the rapid development was unparalleled.

In the beginning, chat was its main function, and later developed into games, mailboxes, spaces, etc. At that time, when we had free time, we would sit in Internet cafes and chat with friends on QQ. We would also leave messages when we were not online, accompanying the youth of a generation.

Not only can you communicate by text, but you can also communicate by voice, and you can also video chat. Many people’s boyfriends and female friends may have met, known each other, and become acquainted on QQ. Love.

With the development of technology and the Internet, compared with previous mobile phones, which can only make calls and send text messages, smart phones have integrated calls, text messages, photography, Internet access, shopping, listening to music, videos, E-books in one were launched in 2011 with the launch of WeChat, which has made our communication easier, and life has begun to enter the mobile Internet era.

In real life, WeChat has taken over the social circles of most young people. On the subway and on the bus, whenever you have time, you can see everyone chatting on WeChat. Post to Moments, and when eating, everyone at the dinner table still has a mobile phone in hand, neglecting face-to-face communication, which has had a subversive impact on our lives to this day.

WeChat allows people to shorten the distance in their lives and facilitate communication. At the same time, it unintentionally expands the emotional distance between people, making their expressions uniform and their spoken language dull. Someone even told a joke: He has a friend, and the couple has the habit of playing on their mobile phones before going to bed. After turning off the lights, the two of them play on their mobile phones back to back under the covers. When they are sleepy, they often leave a good night message on WeChat and then go off.

It is not wrong to be overly obsessed with online communication. When you have time, you should put down your mobile phone more often, return to normal face-to-face communication, and spend more time with your family and children. I believe you can do it and I can do it. .