Received English process notification SMS.

We understand your feelings very well. First of all, we apologize for the inconvenience.

We fully understand your current feelings and apologize for the inconvenience.

I received your payment on September 28th. Your package was sent by air parcel on September 29th. There is no tracking number in this air parcel, so I can't provide you with the tracking number. I'm really sorry.

Your payment was received on September 28th. Your package was sent by air on September 29th. However, since there is no tracking number for air freight, we cannot provide you with the tracking number. I'm sorry for this problem.

We suggest that you check our project to describe shipping conditions, international shipping, which usually takes longer than domestic ones, because it is based on shipping service providers and customs of the two countries.

We would appreciate it if you could check the air transport regulations in China. As we all know, due to different service providers and customs clearance, international air transportation takes longer than domestic transportation.

According to our past experience, it usually takes 14-2 1 working days (excluding Saturday and Sunday) for a package to be delivered to Germany.

According to our past experience, it takes 14-2 1 working days (excluding holidays) for the parcel to reach its destination in Germany.

We hope you can wait patiently for a few more days. It has not been received within 2 1 working days after mailing. Please contact us again.

Please wait a few more days. If you don't receive the package after 2 1 working days, please contact us.

At that time, we will choose to re-mail or refund according to your wishes.

We will send you a new package or refund your money according to your choice.

I hope this international shopping has not brought you unpleasant experiences, and I am deeply sorry for the inconvenience.

It is our pursuit to satisfy every customer. If you have any questions, please feel free to contact us. We guarantee that you can have a satisfactory answer.

I hope this international shopping didn't give you any unpleasant experience. We are very sorry for the inconvenience caused. Every customer's satisfaction is our goal. If you have any questions, please feel free to contact us. We guarantee that you will get a satisfactory answer.

Once again, we apologize for the inconvenience.

Once again, I apologize for the inconvenience!