Suddenly I received a short message from Ping An Bank, which contained a verification code for bank card identity authentication, but I never had a card from Ping An Bank.

In this case, because the cardholder mistakenly fills in the mobile phone number or fails to update the information in time, it may appear that the mobile phone/email/address of the non-Ping An Bank cardholder receives the verification, consumption and billing information of the Ping An Bank cardholder. Customers who receive information by mistake can call Ping An Bank's credit card customer service hotline at 955 1 1 turn 2 for manual handling.

Extended data:

In order to ensure the personal information security of the information subject, it is necessary to verify the identity of the information subject when querying credit information online. Optional verification methods include: digital certificate verification, bank card verification, mobile financial IC card verification and problem verification.

The credit information service platform provides a variety of authentication methods:

1 is a digital certificate verification method, that is, the personal identity is confirmed by a digital certificate issued by a commercial bank cooperating with China Financial Certification Center (CFCA);

2. It is a bank card verification method, that is, with the help of a bank card with the UnionPay logo to determine personal identity;

3. It is a question verification method, that is, the personal identity is confirmed by answering questions online;

4. It is a mobile financial IC card verification method, that is, with the help of a mobile financial IC card loaded with a personal authentication certificate issued by MTPS (hereinafter referred to as "MTPS personal authentication certificate").

China People's Bank Credit Information Center-Personal Credit Information Service Platform?