Why is the POS machine swiping the card successfully but not issuing the order?

The POS machine swiping the card to issue an order means that the transaction was successful, and the failure to issue the order means that the transaction may have failed.

If the order has not been issued, you can use the reprint function. There is a print function in the POS machine function. The submenu of the print function has the option to reprint the last transaction or print the last transaction/last transaction. If it says If the time, date, amount, and ** on the retyped purchase form are consistent with the card information swiped by the current customer, then it can be concluded that the transaction was successful.

Just retype a purchase form and give it to the customer to sign. In this case, it is possible that the printing function of the POS machine failed at that time.

The reasons why the POS machine successfully swiped the card but did not receive the credit are as follows

1. The POS machine company delayed liquidation due to the UnionPay system, payment company system failure and other reasons. The POS machine company fails to clear the payment in time. In this case, the POS machine company will usually notify the merchant in a timely manner of the reasons and circumstances for the delay in settlement.

2. The customer changed the settlement card but did not notify the bank or payment company. This situation may be rare. Generally, the funds have been settled to the merchant's original settlement card, but the merchant did not receive the message in time.

3. The payment company’s settlement information is entered incorrectly. This usually occurs during the first settlement. Because the settlement information is entered incorrectly, the payment company’s payment cannot be transferred successfully. In this case, contact the payment company’s customer service , the account will be credited normally after correction.

4. The merchant information is incorrect. The ID card and bank card provided by the merchant must be the same person. If they are not the same person, the money cannot be transferred successfully.

5. When the merchant’s card swiping time is between 23:00 and 0:00, the consumption within this time period will not be credited the next day. Because, China UnionPay’s daily cut-off time is 11 o’clock in the evening. Therefore, when the merchant's transaction time is from 11:00 to 0:00 in the evening, this part of the payment will not arrive in the account the next day, and will be liquidated on T+2.

6. If T1 settlement falls on a holiday, if the merchant's settlement date is T+1 working day, then if it falls on a weekend or a national legal holiday, the payment will be postponed to the next working day.

What needs to be reminded is that when you find that the POS machine has successfully swiped the card but the account has not been received, you must first confirm whether the machine you are dealing with is a payment license issued by UnionPay. If it is not a payment license issued by UnionPay, For the first clearing machine, that is, the second clearing machine, the safety of funds cannot be guaranteed. It is recommended to call the police for recovery.

Extended information:

The customer received a deduction text message, but the POS machine did not issue a ticket. In fact, the deduction was unsuccessful. The person in charge of the Account Settlement and Payment Section of the Huangshi Central Branch of the People's Bank of China explained that after the cardholder swiped the card at the POS machine, the deduction data was transmitted to the card-issuing bank and the consumption was recorded. However, during the data transmission process, the POS machine will not be able to issue tickets normally if it encounters a communication failure.

In this case, you can call UnionPay 24-hour service hotline 95516 and choose manual service to report the merchant name, merchant number, terminal number and customer** to UnionPay staff so that UnionPay staff can inquire about the conversion. Whether it is successful or not.

Reference materials: Ifeng.com - What are the reasons why the credit card swiping at the POS machine was successful but the payment was not received

Reference materials: Ifeng.com - The card swiping at the POS machine was unsuccessful but the money was deducted. The bank does not know Where did the money go?

Reference material: Baidu Encyclopedia-POS machine