How to check the account balance of Dongguan Bank?

You can call the 96228 customer service hotline anytime and anywhere, and enjoy the nearest banking service easily.

Overview of service content

Service channel business classification service content

Self-service voice service

Hengtong credit card business card loss reporting, application progress inquiry, card activation, available amount inquiry, bill inquiry, bill fax, bill supplement, integral inquiry, telephone banking password setting, telephone banking password modification, telephone banking password unlocking, SMS service, self-deduction repayment service, urgent password replacement letter and urgent card replacement application.

Personal business

Service settings such as temporary loss reporting, balance inquiry, transaction details inquiry, fax of statement, password modification of telephone banking, SMS notification of account balance change, etc.

Company business balance inquiry, transaction details inquiry, statement fax, telephone banking password modification.

Financial information services include deposit interest rate inquiry, exchange rate inquiry, explanation of repayment method, and explanation of card handling process.

Manual business

Hengtong credit card business card loss reporting, application progress inquiry, available credit line inquiry, bill inquiry, integral inquiry, card activation, supplementary bill, SMS service, self-deduction repayment service, password letter supplement, card replacement/replacement application, consumption pattern setting, supplementary card quota setting, card replacement/expiration application, customer information update, bill address change, application for temporary amount adjustment, and integral gift exchange.

Personal business

Temporary loss reporting of Wanshuntong card/passbook/deposit slip, integral inquiry, integral gift exchange, setting telephone banking password, unlocking/resetting telephone banking password, and setting financial card bill delivery service.

Other professional services

Business consultation, deposit interest rate inquiry, exchange rate inquiry, wealth management business yield inquiry, deposit and loan interest trial calculation, accepting customer opinions, complaints, suggestions and favorable comments, etc.